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The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
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Shopping and placing the order was a quick and easy process. The flags were delivered much quicker than I expected.
I Live in a small apartment and I can always find what I'm looking for to hang on my patio
Very informative on the right flag to order for our use,thank you
Shopping was great. However the shipping experience left something to be desired. Package spent a week at the Post Office before it was delivered a day late.
Excellent informative Helpful The lady went the extra mile to get me specification information
It's a easy process to follow for ordering flags. Good quality and the price was fair.
Fast service, merchandise ordered was merchandise received, sturdy and long lasting products
Pleased with my transaction and pleased with my purchase. Smooth transaction and had what I needed.
User friendly web site and easy checkout. When delivered, we were very pleased with the flag.
Excellent quality flagpole. Delivery was great!
Raised the pole, just in time for Memorial Day.
Thanks again
Yes I received all my orders, christian flag, the stand, pole and eagle ornament. I didn't get the US flag, I was told it's on back order. And that I should be getting my US Flag in July.
Received the order in a reasonable time frame and it was a quality product that looks great in front of our firehouse.
In the past, I've received US Flags from various charity organizations from donations iv'e submitted. In due time, the material became weak & tattered. Thus far, because of this US flag, the material U used, is is quality,
My husband bought me this flag and flag pole for our anniversary. I've been asking him to get one for four years. It looks great and is exactly what I wanted.
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

