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The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
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It was easy to place order. And offered at a good price.
Thanks
I'm excited to get it to put across my porch
Had exactly what I was looking for and shipping was reasonable, unlike many sites
Easy to order and good size options. Highly recommend
Supply chain problems made my experience a lot ger than expected one, but I am very satisfied with the outcome. High quality product at a great price. Service was great too.
My veteran bossman was not happy the flag was made in China...it did not state that in the advertisement.
You had what we wanted, and ordering was easy. Thank you for the tracking number but it never worked when I clicked on it. Got a message that the tracking number could not be recognized. Was worried about the order, but then it got delivered today.
The flag i recieved is beautiful flag. It is of great quality, i was suprised how well and sturdy it is made
Flag came a couple days earlier than expected and made me very happy.
Thank you
I had a hard time finding what I wanted on your website
Fast delivery on exactly what I ordered.
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Always a quality product and service. The flags always last "forever"
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

