On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
United States Flag Store Reviews Summary
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
My flags arrived wrapped and pristine. I immediately unwrapped my flags and hung them on the flag pole. Beautiful flags that are well made! Thank you
My order was shipped and received in the time frame promised. Shopping and checkout were easy.
Supposedly, the 12 x 18 inch flags I ordered are supposed to be made in the United States, although that information is not anywhere on the flags. I'm happy I was able to get the quantity I wanted, which was 30. Delivery was quick. I didn't know that the confirmation email would be through On Line Stores, instead of United States Flag Store directly
Not going to do this again. I've already said what I wanted to say.
Easy to understand and use Web Site Thanks. Be Blessed
I love it! Bright solid colors even after a year on display. The blue field is just as blue as when I first hung it out in front of my home. Usually, blue is the first color to fade. And the red is still bright red.
I had no problems with the experience. The holder was exactly what I was looking for and better than I expected. The Air Force emblem is beautiful. The piece is very sturdy unlike one I had purchased previously from another site.
I wanted a polyester flag and not nylon. I also wanted reinforced eyelets for hanging. I wanted an American-made product. The ad covered these issues. I ordered online and received it a few days later. I am satisfied with the flag.
I did stumble back and forth only because I didn't seem to thing that either the flags or the pole ran in order. My problem not your. I believe I have purchased my American Flags from your company preveisly and they lasted about 1 year still looking good but not as bright as when new. They are out 24/7/365 so I believe that is good service from your flags. Thank you
Just what I expected, as I have done business with them before.
I ordered a pleated flag which arrived screwed up in a tight bag, creased and wrinkled so badly it was not used over Memorial Day. Bad way to treat a pleated flag
EXCELLENT MARCY WAS FANTASTIC GREAT CUSTOMER SERVICE AND PRODUCTS REMINDS ME OF THE OLD DAYS WHEN EVERYTHING WAS DONE WITH PRIDE. #1
Great quality and fast shipping …………………………………………………………
Ordering was easy. Shipping was on time. Your products were well constructed.
Material arrived as specified and on time. Customer service was easy to work with and very helpful.
Always top quality! Thanks!
Easy selections and shipment received early.
From the business
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members