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United States Flag Store Reviews Summary
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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The flags that were delivered were not the same as the flags shown on the website. I had to go to a local store to get the right ones.
The quality of the flags ordered were better than expected. I wanted to create an array of countries visited in my workshop by displaying their flags.
Site is easy to use and have had these flags before. Love them, fly them behind my car for escorts on funeral missions.
The flags arrived quickly with plenty of time for Memorial Day.
First time buyer. Nice website. Search is quick and accurate. Process is smooth. Price is great. High quality product. The only minor disappointment is that the 12" x 18" flags were folded instead of rolled so I had to press the creases out of them instead of just wetting and hanging to dry.
Easy to find. Site is intuitive and easy to navigate Our last flag lasted a long time.
Bought 22 USA buntings and they are beautiful. They look so nice hanging from our home railings.
Shipped incredibly fast. Exceeded my expectations-very high quality!
Ordering and delivery time was good, but I don't like having to write a letter about my experience.
Very easy! Love them! Ordered two, perfect with storms starting to have.
Great tribute to a friend who was in the navy and apparently forgotten by family. No grave marker for him after a year so I bought this and put his name on it. The professional look of this marker is great.
Everything went smoothly and the delivery came earlier than anticipated.
American made product, on time delivery and high quality. I will purchase my flags from this company from here on out.
This flag is very nicely made and it has the boldest of color to it. I fly my flag daily and very proud of it. Thanks for making flags
A bit disappointed. The flag holder's aluminum base was sent with the wrong screws. I had to go purchase my own screws. Plus, the mold they used for making the aluminum base which holds flag pole was faulty, causing the aluminum base to be pitted and cracked. My guess is I will be replacing this base sooner rather than later due to the weakened sidewalls of the base (see photo). Flag is beautiful.
The community decks the streets with these quality USA flags on all town flower pots on the streets and at shop entrances … it dramatic and emotional. Thank you.
Flag arrived quickly, only thing preventing 5 stars is, once the flag was raised the fabric is very transparent, I thought I ordered a heavy cotton flag this flag is a light cotton I believe.
USFS made my online shopping experience quick and SO easy. Product was delivered before the ETA and in great condition! Thank You!
From the business
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members