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The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
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I did not realize it was so big, I need to get a smaller one.
I like ordering my flags from this site, the price is amazing the quality of the flag is strong and not cheap like other people
I ordered 40 different flags, and they were shipped and received in 4 days. The fact that they came so quickly is amazing. They were all in great quality, except for a few that were not packaged, and those came a bit crumpled which keeps me from a five star. However, this place is great and I will order from them again.
Excellent! Quick and safe ship with great communication! Thank you!
This flag replaces a similar one we have flown at our house every day for FIVE years. I will purchase another when this flag has done its duty.
Flag is as described, priced well, shipped and received in a timely manner.
As an 8 year Navy Vet I took it upon myself the replace the street flags. Today being Flag Day I put them up with my 5 year old granddaughter today. These are a great upgrade to the cheap flags that were there before
Easy ordering and processing. My order was delivered in a timely manner.
Flag delivered and in good condition. We have it up and blowing in the wind. Our experience was successful and quick and we appreciate your service.
I bought it for my dad and he loved the good quality of it and he says he will be purchasing again
Outstanding experience! Got the flags I needed for my ancestors that fought for The Confederacy, and should be properly honored for fighting for The Constitution of The Republic!
Great flag well made fair price great shopping experience fast shipping
Completely love new flag and is better made than other cheap ones I have had that more than likely were made in China
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

