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United States Flag Store Reviews Summary
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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So easy to order and quick delivery Very satisfied with the flag It is up and flying
Goid Bless America
Thank you
I have order these for years, everyone love them and affordable. Thank you
Fast shipping too! Thank you! I would recommend to anyone looking for an inexpensive and nice looking grave marker to honor their loved ones.
I may have missed it in the description, but I thought I was getting a flag that slips on a pole. Instead, I got one with grommets. I have made it work but will want one that hangs on a pole in the future. Do you have that model?
My first time with this company because I was looking for American made products, great website to review product line. Easy ordering process, and fast delivery time,,,,,,,,,I would recomend them 100%
When I finally figured out what to do after calling your business, all went well. You did raise the price on this item $30.00 above what you advertised. All items arrived in good order. Thanks!
Very easy transaction. Super fast delivery. Could not have asked for better service.
The flag pole that we purchased is designed very well and was affordable.
I ordered 2 US Flags, as I've done many times before, and they arrived in great shape in a timely manner. No complaints here at all!
I love the product and will look forward to using it.
This flag is beautiful! Every detail is quality. It looks good out in our yard waving at all the folks who pass by! Highly recommend this flag!
Ordered a white powder-coated flag pole and received a satin aluminum model that was labeled white powder coated. The company advised me that their provider had mislabeled their entire inventory and no powder-coated units were available. They offered a refund for the price difference or a return. Their provider did them a disservice and I ended up keeping the satin model with some disappointment. I chose not to tackle repackaging the pole for a return
My husband loved it and the price was awesome thank you will be ordering more in the future
Shopping online and checkout super easy, received flags in short period of time, packaged really good. Great products!
Great site & prices, totally happy with the quality of the flags. My only caveat (hence the four stars) is that about four of the small flags I ordered were shipped folded and smashed. The rest of them (20-something) were shipped nicely packed and flat or rolled, but I'm still working on smoothing out the ones that came folded strangely. Overall I would definitely purchase from them again!
I love it that you have so many size options for these American Flag buntings. I use them on the railings of my wrap around porch for special occasions, especially the Fourth of July!
From the business
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members