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The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
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Quality merchandise, fast shipping easy to navigate site and check out. Returning a happy customer
Absolutely love my flag
Now to purchase a flag pole
Thank you!
Flags arrived as ordered. In the future, I will order more from you.
Thank you!
Great shipping but the flags were made in China. I would've paid more for American product. I put those flags on the graves of confederate dead. My friends told me it was blasphemous.
I ordered a large group of 3x5" flags. I collect flags of places I have visited. All were better than expected. Very pleased.
I unpacked the case and it is gorgeous. I added my Dad's flag and it is displayed so proudly. My tears are flowing.
I knew what we wanted - a heavy duty, solid, stout 20' flag pole and I described that to the nice gal who helped me. I knew exactly what I wanted. Cost was a concern and she pointed out that shipping was free with that flagpole, (we live in WA) which made it even better! The flag pole even came a week early and we have it proudly flying in our front yard. I did a lot of research to find just what we wanted, and that was not a whimpy pole and we are so very pleased when we got it., I will certainly recommend "US Flag Store" to all my drooling friends! This flag is a gift to my husband's 89th birthday on Fathers Day! His best gift ever - Thank you, Anne & Max Wisner
Excellent good help. 5 star rating. Do you know what a Finnish Nautical Flag looks like?
Love these flags! So much better quality than the ones they sell in local stores.
Ordered and received 4 small (4"x6") Arizona flags for outdoor use. Using them for driveway markers. They seem to be of good quality, a little on the thin side though. Time will tell how durable they are. I'm only expecting them to last 1 year, then I'll order some replacements.
It was easy to put up and looks awesome in our driveway. It appears to hold up in our last wind storm and seems like good quality metal.
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

