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United States Flag Store Reviews Summary
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I had selected a flag with grommets and it was the wrong flag. I returned it. I called and ordered the correct flag.
No issues with my purchases! Reasonable shipping costs.
I love how these flags look on my walkway. They were exactly what I wanted. Quality product that shipped fast.
We had an issue with our new flag, and they corrected it ASAP. Very good customer service.
It was ordered in late May. It is June 18. No flag. Not good. It is posable this is a scam. I shure hope it is not.
This flag is the best. I like it very much. It is made in US. It has high quality. So glad to find this website/store. 5 stars for sure.
Thank you!
Wanted an American made flag holder for my Navy veteran father's burial flag. United States Flag Store had what I wanted at a reasonable price.
Easy to find what I was looking for and pricing is also very good
Quality products, easy to use web site, and great customer service...thank you!
M son has been a police officer for over 20 years and i want to fly this flag to show my community and world how proud i am of him.
First time ordering from you guys. So far so good. Thanks.
It came very fast and exactly as described. Thank you for American Made products.
I ordered the flag and received it in a timely manner. The pole was easy to set up. The only problem I've had is not tighening the pole enough. It slid down a bit so I learned a lesson.
An extremely easy ordering process, and our flags were delivered quickly.
Received exactly what I ordered, arrived quickly & happy to have received!
I had to get replacements because the sticks were broken on two of the 6 six flags I ordered. If the six we packaged correctly - in bubble wrap around sticks like the two replacements that came, it would not have been such a fiasco.
Thank you
Just what I was looking for. Bright colors and beautiful.
From the business
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members