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The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
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Excellent quality flag and size. I am very happy with the wonderful materials and stitching of this awesome Flag of the United States.
So far so good, now let's see how long it takes to receive my shipment. Everything satisfactory! Shipment received within days after my order. Very nice quality.
So far so good, now let's see how long it takes to receive my shipment.
I received my complete order in a timely manner. Very please with the quality of products.
I received it quicker than expected.
Great service!
Thank You,
Bill
The Military stake attractive and nice quality for money. Will serve purpose well
Product was very expensive and not worth what I paid for it.
Easy and convenient
Quality flags and proud to have at my home
Easy to order and delivery is on time. The flags are sturdy and hold up well in wind and rain.
Perfect time to replace our faded and worn out flag. Thank you for the prompt delivery of our new flag that is flying high on Flag Day.
The pole was a perfect fit for an existing concrete base. I appreciated the care and attention to detail in packaging the flagpole prior to shipment (bubble wrap, double boxing). The exterior box showed signs of multiple handling, but the interior parts and components arrived intact and without a scratch or dent.
Very good experience and would order again. It came in a timely fashion. Very pleased with the quality of the material.
Thank you for sending it so fast. We love seeing "Old Glory" in her splendor waving for the neighborhood, family and friends to enjoy!
Received the flag quickly, only thing is I found the flag at another company for $125 less after I had already ordered.
Your price had gone up almost $200 for the last time I ordered it less than one year ago
It was easy to get my flag. It is in honor of my husband who fought in Viet Nam
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

