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The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
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Arrived on time, looks fantastic, and the quality is great! Very happy with my order.
We are very happy with our new Texas Flag. Fast delivery & Good quality!
The order process was easy and fast and the flag is huge and bright!
Very easy to choose what flag pole to purchase, thank you
Found what I needed, quick ordering, thank you
25 foot steel flagpole. My old flagpole was aluminum and bent in the wind.
US flags are made well and really make our cemetery look good for memorial day and July 4.
After a week of hanging outside, the red coloring bled and dripped (from rain) into the white stripes and stars. Very disappointed because the product was wonderful when received and should stay that way for more than a week.
It was very easy to get what i wanted i need other products just not sure what they are yet
This is the second year that I purchased flags from the flag store. The flags were reasonably priced, customer service was excellent, delivery was prompt I will be back next year to buy more
Received it on time. Quality material. Will shop again at your store.
The site was easy to navigate, the price was right, the selection was great, and the service was 5 Star. Thank you.
I purchased US, Welsh and Dutch flags….Easy process, fast delivery and great quality!
Every aspect of my flag ordering was excellent. Great service and order was received in good condition and expedited delivery!
Was easy to navigate the online store. There was a lot of products to choose from.very pleased.
It was good. Liked the products I bought.
I would like to return one of the poles.
Will not be using it.
After remembering about the Valley Forge flag company, I was very satisfied with ordering there the flag is real good. Thank you very much for still being there I grew up near you for years.
Will definitely be using this store for future purchases.
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.


Thank you for your continued business Daniel!