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United States Flag Store Reviews Summary
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Excellent site and service with good pricing and timely delivery. Will use the Flag Store again.
Quick and easy. I have a flag mount in front of my house and am proud of it but in about a month is already wearing out. Super tough and durable is why i am buying the flag the most important part made in USA.
Shipping was very quick and the package was was shipped securely.
No problem ordering, I should have checked closer. If I knew these flags were made in China I wouldn't have ordered them
Easy ordering and quick delivery. Looks very sturdy and I am keeping track of how long it will last, as all flags are different in quality and pricing. This one looks durable!
Good experience with the company, many issues with the courrier. Delayed, then falsely claimed to have attempted delivery. Customer service refused to help due to type of USPS shipping chose by the company (only one option for customers). The shipping would keep me from ordering in the future due to the curiers lack of support and failing to deliver on time.
Thank you for your review Chris. We offer UPS, USPS, and Mail Innovations as our shipping options for our Best Rate Economy carriers. The order is shipped via the least expensive option. Your order was placed on 6/19/2023 and delivered on 6/24/2023. We do not show that your order was falsely delivered.
I ordered the Louisiana State Flags, they were delivered as promised, very nice flags. I have ordered these flags before and they last a long time.
Great, fast shipping, 50 or less is is a crock of $#*!
Thank you for your review Ronnie. We will send you a message regarding your review and your concerns.
Easy online experience, good quality American flag and a good value state flag.
Order arrived quickly, flags are vibrant beautiful colors, can't wait to see them on display
Web site easy to navigate and checkout straight forward.
Thank you for your continued business Robert!
Good web site ith very fast search
Normal order for a flag holder that I could not get at any other place.
Great, easy to navigate, and easy to purchase. Would recommend to others
Quality of product is as expected and delivered on time.
The products arrived early in great condition. I'll use United States Flag Store again.
I change out my 24/7 Flown Flag every year by the 4th of July. I keep my flag flying night and day time yes with lights to show at night as well. This flag only up for a few days now looks to be sewn adn fabricated very well as I will see with over time how it will hold up to the days with all weather conditions we get here in Texas.
Thank You UNITED STATES FLAG
From the business
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review Marlene. We offer products made in American and imported. The made in America products have a symbol in the in the left hand corner of the image. Our customer service team is available at 877-732-2458.