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The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
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Great selection, just what we needed.
The United state postal service took it for a ride for a few days but arrived in plenty of time.
I received my order much earlier than I anticipated. Great experience.
A free small flag was suppose to be in my order, but did not receive it.
I ordered the Air Force flag holder, Vietnam add-on tab, and six 12x18 flags. The Air Force flag holder was great. The add-on was really cheap looking and had no tape to hold it onto the marker. The flags were really quality and I will be sure to purchase more.
Easy to order great price. These are for Veterans.
Quick delivery, top notch packaging. Received all items in tact!
The shipment came in a timely manner and packaging was.Great!
Easy site to use with reason prices. Quick order process, too
I bought 22 flags for this specific event coming up and it all came through.
Works only part of the time. When functioning properly it is very bright & illuminates the flag nicely. That being said, I don't believe it was a good choice. Thought light not coming on when it should was due to a full moon but do to the fact my old light, which I left on pole until I was convinced this new light would work properly, still comes on as it should.
Looks to be good quality and easy to order. It arrived as promised, I would purchase from this seller again.
It was easy to get online and order them they came in a timely manner. And they are very vibrant colors. I will order them again in the future.
Shipped quickly. Assembled and placed into the metal bracket. Bracket is extremely poor quality. Did not even attempt to put up the second flag I purchased.
Great products at great prices. I searched other sites and the same product was twice the price than United States Flag Store.
I was disappointed that the light was made in China.
Had been looking for a grave marker for a while and found the United States Flag Store. Spoke to someone after reviewing the website and decided to order because they were knowledgeable, professional, kind and thorough during my call.
I ordered a variety of military and state flag patches and am thrilled with the quality of the products I received, vibrant colors, crisp clean embroidery, high quality patches, thank you!
I love our new desk flags. I just wish they did not have a crease when they arrived. They should come out!
Flags were shipped and received very quickly. Nice quality. Thank you!
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.


Thank you for your continued business Marti!