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The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
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Quit sending me survey requests. Get a life, I don't discuss flag pole brackets with friends
So far it has been easy to order my US made flags. I'm not sure if I need cotton or nylon so I'll try one of each to see which works best.
Timely shipping and receipt. So far we are happy with fabric and construction of flag. We'll see how long it lasts. We have been so disappointed with other flags we have purchased. They haven't lasted very long at all.
I have felt with this company several times and have never been disappointed.
Well made flag holder, my go to for flags and poles.
The flag and plastic bracket were fine,; the heavy duty bracket I also ordered was too large for the aluminum flagpole that came with the flag.
Easy to navigate through the website and understand the product i was purchasing.
Excellent Product, Fast Delivery. I buy flags for all our communities and they are always high quality.
I always buy our company replacement flags and get great service every time.
The store was easy to navigate and I quickly found just what I was looking for.
Excellent customer service with this company.
I would buy another product from them.
I've bought your product several time and always come thru Great company
Very happy with the purchase and the product
No problems at all
For the price I paid, I can't complain how very plain,stick- like they are!
Superior quality. Service as always was exceptional.
Quick shipment. They appear to be a good quality and as they will be in a high wind area, I am hoping they are very durable.
I ordered this for my class who did a project on Maine. They wanted small flags for their project, and I was afraid they would come in time. You got them here FAST. Thank you! And your prices cannot be beaten.
Great long lasting Flags. I fly mine year round and the tough Tex Flags last 6 months of Chicago weather without fading.
After looking at multiple sites…yours was the easiest and best priced!
I was given great customer service and advice. I received the order quicker than expected. The flag bracket broke within 5 days of putting it in. A storm caused the damaged but the flag and pole had no damage. I am on vacation now but I will be in contact with you about the matter on my return.
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

