On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
United States Flag Store Reviews Summary
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
The colors are so bright. This is a beautiful and well made flag.
Quality was excellent & it came quickly in the mail.
Why am I getting charged $8.95 for shipping when shipping is free on orders over $75?
Very easy to search for products and very easy to make my purchase
Easy ordering and quick delivery. Great product as a collector item
I knew exactly what I wanted, and went to your website, found it, ordered it, and received it and quick order.
Absolute, great, wonderful.
No problems. Easy to order.
The ordering process was easy and the products were shipped in a timely manner.
Thanks for the flag. It was delivered quickly and safely. A good transaction.
My second time ordering very pleased I will definitely order from here again
Thank you for your continued business Robert!
It was a very easy ordering process. However my only complaint was not being given tracking information. In the details it was said that we would have to inspect the delivery. However it was delivered without any notice.
I haven't had the time to find out how to return it. There's no phone or email on the receipt.
Wonderful listings available and an easy checkout process!
Easy as can be. Looking forward to getting my flags
I decided to try this slightly lower-cost flag, that I used to purchase from US Flag. I have always been satisfied with their product, but suspect I am buying more heavy duty rated flag than I really need. They never tear and only sign of age is the fading of the blue over approximently 4-5 months. Overall hoping this selection performs the same.
High quality flags at fair price. Product arrived quickly.
Long time customer who has been satisfied with every order I have made over the years.
From the business
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Kris! Thank you for reaching out to us with your question. Unfortunately, we do not offer free shipping to a PO Box address. Please see here for more details on free shipping restrictions, thank you! https://www.united-states-flag.com/shippinginfo.html