On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
United States Flag Store Reviews Summary
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Called to ask a question on the products i needed and got the answer plus a direct link to everything i needed.
Great buy and excellent service. Will do business with again.
Everything went smoothly. Even when i pushed the wrong buttons like i always do when i order things.
Ease of ordering and product was top notch. Quality was every bit what I would expect... from something... "Made in the USA."
Thank you for making such a beautiful frame. I am so pleased that I chose the dark wood frame with the Army emblem. Putting my husband's flag into the frame was emotional for me, but I am very, very proud of how it looks.
Very easy to use website and check out. Easily categorized
I needed a flag holder for my husband's grave. He is a Korean War Veteran and I am so very proud of his service.
Very good quality and arrived on time. Was happy to find these. They are perfect for displaying my holiday flags.
These flags last a few years. Very sturdy in high winds and inclement weather. Not to mention very beautiful!
I love the flag that was made in the USA! Fabric combination is perfect with 50% cotton and 50% polyesters. Old Glory is waving high!
Very good...easy to order...the stands came as indicated in communication
Exactly what was ordered and delivered in timely fashion
Quick and Easy Ordering! The company had a back order on the item I purchased but they kept me informed and within two weeks I had my order in hand.
I thinks it's unpatriotic to buy a foreign (especially Chinese) American Flag and I am happy with my purchase.
Large selection and easy to place order and it shipped quickly.
Good service and prompt delivery easy to follow in website
No issues with my experience. Delivery was ahead of schedule.
From the business
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members