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The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
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I have lost track of how many of these I have purchased over the years for my employer and myself. High winds can last for days here in Nebraska and these hold up better than any other flag I have ever used.
Very simple to pick the product and extremely easy to check out.
Great, easy place to shop! Made in USA flag and it was exactly what I wanted it to be!
Was looking for an American Flag that was made in the US the order came promptly and the 2x3ft Flag is a perfect size on the front of the house and doesn't interfere with my ring doorbell camera because of the smaller size
This his the best flag I have purchased. Time will tell how it stands up to the Florida temps and weather. Thank you all for all your help with my order.
Tom R.
Very good flag store, got all products as delivered
Excellent quality and excellent service. I will recommend United States Flag Store to others.
Looks and feels quality, does its job very well. The replaceable battery is a bonus.
Easy fast ordering, Excellent product
Thank you very much!
Easy to order, shipping was quick and prompt. Beautiful flag.
Was overall happy with the store and all the products available on line.
I searched online for a new flag to replace the old one that had provided us with many beautiful years of service but had become too faded and frayed (now honorably looked after by local VFW). I wanted a flag made in the USA, found this outfit and decided to try it. The price was higher than for "US Flags" made in China or elsewhere outside US but what was most important to me was both US-made and high quality. The new flag came... it's very high quality -- gorgeous deep colors and excellent construction. Looks gorgeous out on the flagpole.
Pleased with price and product.
However, delivery was slow and blunt end on every flag post was surprising; (used an electric pencil sharpener to ease placement in ground).
Thank you for your review. Our best rate or free shipping takes 3-5 business days to ship out and 3-10 business days in transit. We are not open on weekends.
I ordered the Gold ball topper. The post goes from 1/2" to 3/4". 3/4 is too large to go thru a night lighter.
I am obligated to pay shipping of 12.00 on a 20.00 product.
Hand grinder and file have worked wonders..
Highly recommend this store. Top quality products and fast shipping. Will definitely use this store in the future.
Found the best price for a good quality flag here. Fast shipping to Guam, too! Thank you.
Great price and availability. Fast shipping. Good quality merchandise.
Thank you for continued business David!
Easy to find what I want and the select is much better than other sites. Delivery is quick and on time.
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.


Thank you for your continued business Rodney!