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United States Flag Store Reviews Summary
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Order came sooner than I expected and was in good shape.
I like the product very much but for the height. I have had difficulty finding a U S Navy Grave
Marker, on a metal pole approximately 40-43 inches tall, topped with a U S Flag.
Received flag, base and eagle. Waited 2 weeks for a standard 7 ft oak pole with no explanation for the delay. Not first class oversight.
Thank you for your continued business John. We are sorry to hear that you had a long delivery time. Our standard best rate economy states that it will take approx 3-5 days in shipping and and approx 3-11 days in transit. We are not able to guarantee any timing. If you have any concerns with your shipping or any additional questions do not hesitate to reach out to our customer service team at 877-732-2458 M-F 8-5EST.
5 Stars pending delivery. I'll say more when the flags arrive!
Response was quick and accurate, and came on a small pole for sticking in the ground. Thank you
I chose this business because of their website. They have a quality product and we received the flags (400 of them) in about a week. I will always use them for future projects.
Ordered my flag (for cheap) and it got here in a week or so. Material was good, quality was good. Overall great experience. If you need a nice flag definitely get it from here.
Great quality and shipped on time. Easy to use the order site. Good customer service.
My family came to this country from Greece, I've ordered pins, an flags an have not been disappointed
Very easy website to find exactly what I wanted. Thanks so much.
If you would list your sleeves in order from small to large. I just happen to find it. I almost gave up
Ordered a 7' pole received an 8' -- We'll cut it down to size, The finial was super large 7.50"w x 7.25"h vs our 5"w x 7"h - having to pay extra for a smaller finial
Easy to order and you have all the flags we need, thank you
Thank you for your continued business Anabella!
US Flag Woven Poly very strong and long lasting and a great price. Fast service and delivery.
...Just as I expected! The flag stickers are high-quality and have great color!
Excellent service, quick shipping, every time I order from United States Flag Store, it is a great experience...
Excellent so far! Metal is nice, but expensive & subject to theft.
Fair prices, but disappointing quality. Flag attachment to staff does not show much care for looks or durability
It's beautiful. I fly it all the time and would love to order more.
From the business
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review Yvonne. We are sorry to hear about your loss and his service time is very appreciated.