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The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
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Easy ordering, fast shipping! Beautiful well-made flags!
Received via email a $5 off coupon for signing up & giving you my email address. Entered the code FLAG5$ as instructed, but coupon was rejected.
Ordering was simple and we received them in a very timely manner.
I fly a flag on a pole 24/7 365 days a year. Your flag lasts.
Very satisfied with the light. Easy to install and use the same day.
American Flag cling wouldn't cling. American Flag cling wouldn't cling American Flag cling wouldn't cling
Thank you for your review. Please try spraying the surface with a window cleaning product. This should assist with the adhesion.
Price was very good and found what I wanted quickly.
Thank you for your review. The products that you purchased were imported products and on clearance. We are sorry that you were not happy with your purchase. Please contact our customer service team with any questions or concerns M-F 8-5EST at 877-732-2458.
I needed a flag in a few days, Amazon would have cost me over 2.5x to get one delivered in time. They had it sent out first thing in the morning. Have recommended to others.
Ordering online was easy and product was shipped on time.
Ok shipping a bit slow flag quality good I would order again thank you
Ordering the flag was very easy. The Flag is beautiful, and I think it will last a long time.
I KNEW THE ITEMS WERE ON BACK ORDER AND THEY COMMUNICATED PERFECTLY WHEN THE ITEMS WOULD SHIP AND THEY ARRIVED PROMPTLY
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.


Thank you for your continued business Denise!