United States Flag Store

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United States Flag Store

4.8

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United States Flag Store Reviews Summary

The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
601
value
362
shipping
361
returns
16
quality
3,124
This company responds to reviews on average within 2 days

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48,584 reviews

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Alabama
1 review
0 helpful votes
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American Flags
November 7, 2023

This was a quick and easy order. We appreciate everything you do.

Date of experience: November 2, 2023
Texas
1 review
0 helpful votes
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High quality flags!
November 7, 2023
Updated review

Easy ordering, fast shipping! Beautiful well-made flags!

Date of experience: November 2, 2023
Andrea O. United States Flag Store Rep
over a year old

Thank you for your continued business Denise!


Received via email a $5 off coupon for signing up &...
July 28, 2022
Previous review

Received via email a $5 off coupon for signing up & giving you my email address. Entered the code FLAG5$ as instructed, but coupon was rejected.

Date of experience: June 28, 2022
New Jersey
1 review
0 helpful votes
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Flag Case
November 7, 2023

Quick and easy to order and received it very quickly.

Date of experience: November 2, 2023
Oklahoma
1 review
0 helpful votes
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Better than expected.
November 7, 2023

Ordering was simple and we received them in a very timely manner.

Date of experience: November 1, 2023
California
1 review
0 helpful votes
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USA flag
November 7, 2023

Easy to navigate website, quality flags and quick shopping

Date of experience: November 1, 2023
South Carolina
1 review
0 helpful votes
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I fly a flag on a pole 24/7 365 days a year. Your flag lasts.

Date of experience: November 1, 2023
Minnesota
1 review
0 helpful votes
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Very happy
November 7, 2023

Very satisfied with the light. Easy to install and use the same day.

Date of experience: November 1, 2023
Michigan
1 review
0 helpful votes
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American Flag cling decal
November 7, 2023

American Flag cling wouldn't cling. American Flag cling wouldn't cling American Flag cling wouldn't cling

Date of experience: November 1, 2023
Andrea O. United States Flag Store Rep
over a year old

Thank you for your review. Please try spraying the surface with a window cleaning product. This should assist with the adhesion.

Maine
1 review
0 helpful votes
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Very nice flag
November 7, 2023

Flag good experience had to wait about two weeks but that was ok

Date of experience: November 1, 2023
Florida
1 review
0 helpful votes
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My new Flag
November 7, 2023

Price was very good and found what I wanted quickly.

Date of experience: November 1, 2023
Ohio
1 review
0 helpful votes
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Good store
November 1, 2023

Good store but some products are trash order came fast

Date of experience: November 1, 2023
Andrea O. United States Flag Store Rep
over a year old

Thank you for your review. The products that you purchased were imported products and on clearance. We are sorry that you were not happy with your purchase. Please contact our customer service team with any questions or concerns M-F 8-5EST at 877-732-2458.

Pennsylvania
1 review
0 helpful votes
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Great price, fast service
November 1, 2023

I needed a flag in a few days, Amazon would have cost me over 2.5x to get one delivered in time. They had it sent out first thing in the morning. Have recommended to others.

Date of experience: November 1, 2023
Florida
1 review
0 helpful votes
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Products arrived as described.
November 1, 2023

Ordering online was easy and product was shipped on time.

Date of experience: November 1, 2023
Florida
1 review
0 helpful votes
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German flag
November 1, 2023

Ok shipping a bit slow flag quality good I would order again thank you

Date of experience: November 1, 2023
Florida
1 review
0 helpful votes
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BCH
November 1, 2023

Flag Pole and flag arrived on the expected date in good condition.

Date of experience: November 1, 2023
Missouri
1 review
0 helpful votes
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No
November 1, 2023

Buying from you is nice trying to do your review is ridiculous

Date of experience: October 31, 2023
Michigan
1 review
0 helpful votes
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Reviewing a wonderful purchase.
November 1, 2023

Ordering the flag was very easy. The Flag is beautiful, and I think it will last a long time.

Date of experience: October 31, 2023
Texas
1 review
0 helpful votes
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Easy Purchase
November 1, 2023

Worth the money shopping and checkout was fast and easy

Date of experience: October 31, 2023
Ohio
1 review
0 helpful votes
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Flag for VFW
November 1, 2023

As always great service Thank You. Very easy process order

Date of experience: October 31, 2023
New Mexico
2 reviews
0 helpful votes
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UPFRONT COMMUNICATION
November 1, 2023

I KNEW THE ITEMS WERE ON BACK ORDER AND THEY COMMUNICATED PERFECTLY WHEN THE ITEMS WOULD SHIP AND THEY ARRIVED PROMPTLY

Date of experience: October 31, 2023

From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.


united-states-flag.com
Founded in 2001
New Stanton,, PA, United States
+37
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