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The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
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Ordering was easy and prompt. The price of the flags was very low in price.
When I ordered the flag display case it was out of stock, however when I got notified that I could pay for the item, it came faster than the original order.
I placed my order and within 7 days it was delivered
They didn't bother to tell me they had discontinued the flag I ordered until ten days after I ordered it. Then I had to call to see where my flag was.
This is my second flag mount/ flag for my bike, the price is high but the quality makes it worth the price so I have no problem paying it, highly recommend
Flag is good quality. Would definitely buy it again.
I can' get some of the wrinkle's out of them. I want them to hang straight and they don't.
I attempted to place another order, was connected to a person that was not understandable on the phone, please give me a call at *******261 please
Neutral until I can really tell ow well the flag will hold up. Suggest you check back in a year or two.
Easy ordering. Timely shipping.Superb products. Have purchased many flags and always pleased.
If I had this part already on my flagpole I would not have had the failure on my flagpole!
Ordered from company before. Great product and fast service
What great service you provided. We donated our flags to our local fire department to replace the ones along our parade route. Beautifully made.
Very easy to order and exactly what I was looking for.
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.

