United States Flag Store

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United States Flag Store

4.8

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United States Flag Store Reviews Summary

The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
601
value
362
shipping
361
returns
16
quality
3,124
This company responds to reviews on average within 2 days

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48,584 reviews

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North Carolina
1 review
0 helpful votes
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Options
November 4, 2023

Great service and easy website and thanks for the option for low cost small flags

Date of experience: October 27, 2023
Colorado
1 review
0 helpful votes
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Ordering was easy and prompt. The price of the flags was very low in price.

Date of experience: October 27, 2023
New York
1 review
0 helpful votes
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Good Experience
November 4, 2023

When I ordered the flag display case it was out of stock, however when I got notified that I could pay for the item, it came faster than the original order.

Date of experience: October 27, 2023
Mississippi
1 review
0 helpful votes
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Quality product with fast delivery
November 3, 2023

I placed my order and within 7 days it was delivered

Date of experience: October 27, 2023
Indiana
1 review
0 helpful votes
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Satisfied
November 3, 2023

Order was split because not in stock, strangely they came one day apart.

Date of experience: October 27, 2023
California
1 review
0 helpful votes
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Adequate
November 3, 2023

Shopping experience good.
Product description inadequate
Fulfilment and shipping very good.

Date of experience: October 27, 2023
Ohio
2 reviews
0 helpful votes
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Terrible.
November 3, 2023
Updated review

They didn't bother to tell me they had discontinued the flag I ordered until ten days after I ordered it. Then I had to call to see where my flag was.

Date of experience: October 27, 2023

Great
November 9, 2023
Previous review

Great. Company

Date of experience: October 10, 2023
South Carolina
1 review
0 helpful votes
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Luggage rack flag
November 3, 2023

This is my second flag mount/ flag for my bike, the price is high but the quality makes it worth the price so I have no problem paying it, highly recommend

Date of experience: October 27, 2023
Rhode Island
1 review
0 helpful votes
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Quick, efficient service!
November 3, 2023

Flag is good quality. Would definitely buy it again.

Date of experience: October 27, 2023
Texas
1 review
0 helpful votes
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Wrinkle's
November 3, 2023
Updated review

I can' get some of the wrinkle's out of them. I want them to hang straight and they don't.

Date of experience: October 27, 2023

It was all good
November 12, 2023
Previous review

It was all good.

Date of experience: October 13, 2023
Ohio
1 review
0 helpful votes
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I want to place ANOTHER order.
November 3, 2023

I attempted to place another order, was connected to a person that was not understandable on the phone, please give me a call at *******261 please

Date of experience: October 27, 2023
Florida
2 reviews
0 helpful votes
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American flag
November 3, 2023

Purchased a new flag to replace the one destroyed in a house fire

Date of experience: October 27, 2023
Florida
1 review
0 helpful votes
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Neutral until I can really tell ow well the flag will hold up. Suggest you check back in a year or two.

Date of experience: October 27, 2023
Georgia
1 review
0 helpful votes
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No comment
November 3, 2023

No comment. Flag will serve it's purpose until I can get better one

Date of experience: October 27, 2023
Pennsylvania
1 review
0 helpful votes
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Great Company
November 3, 2023

Easy ordering. Timely shipping.Superb products. Have purchased many flags and always pleased.

Date of experience: October 27, 2023
Oklahoma
1 review
0 helpful votes
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This was the exact part I needed!
November 3, 2023

If I had this part already on my flagpole I would not have had the failure on my flagpole!

Date of experience: October 27, 2023
Virginia
1 review
0 helpful votes
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Nice quality flag
November 3, 2023

Easy ordering and going through the menu. No problems.

Date of experience: October 27, 2023
Nevada
2 reviews
0 helpful votes
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Great service
November 3, 2023

Ordered from company before. Great product and fast service

Date of experience: October 27, 2023
West Virginia
1 review
0 helpful votes
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Flags
October 27, 2023

What great service you provided. We donated our flags to our local fire department to replace the ones along our parade route. Beautifully made.

Date of experience: October 27, 2023
California
1 review
0 helpful votes
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Excellence
October 27, 2023

Very easy to order and exactly what I was looking for.

Date of experience: October 26, 2023

From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.


united-states-flag.com
Founded in 2001
New Stanton,, PA, United States
+37
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