On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
United States Flag Store Reviews Summary
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
It was very Easy to order and the Flags are good quality
Very good! I ordered online, it was straight forward, and the package arrived on time! I replace damaged flags, and add extras for extended displays. We display 250 flags in honor of Veterans, those currently serving, and First Responders!
The product is good but the prices are getting too expensive. I have been buying 2.5x4 flags for over 14 years. I put up flags in my neighborhood for our Veterans Club. Check your records, I have installed 100's of them alone with poles and brackets. If prices keep increasing I can not continue providing this service to my community. Our Vets Club makes ZERO profit from this endeavor.
Jack Cotter Cary, North Carolina
I find poles to be so-so. I will still order from your company. Also flags fad quickly
Not what I was expecting. Too tiny not usable for me.
Product arrived promptly and in excellent condition.
You could lower the prices I can buy 4 or 5 Flages and fly everyday 24/7about as long as this one this is hands down sharper looking to look up and see is it worth the money I'll wait and see
Product was as advertised and made in the USA. It is worth the price.
Very easy to follow. Also like the many products to review.
I These flags fit my needs perfectly. The quality is excellent.
I've purchased these items before and the quality was great. The product quality of my recent order was not as good. I also spoke with a company representative concerning this issue.
I'm very happy with my new flag. I'm glad that I ordered two of them
My order needed to be changed and no one contacted me for three days after the order was placed. There must be a method to edit or add to an existing order placed within 5 minutes of the origin order.
The website is very easy to use, and the shipping time was very fast. The product arrived exactly how it was displayed on the website. The quality was amazing, and the product was true to size.
Easy to find items and quick checkout process. Love the fact you can checkout as a guest oppose to creating an account.
I got my products quickly, they were as expected, and I had good communication with the company. Thanks!
Did exactly what I expected. This includes sending a tracking number.
I had previously ordered from somewhere else and the quality was terrible. The flags from United States Flag Store are well made and beautiful. I will definitely order from here again.
Ordering was easy and display case was delivered in no time at all.
From the business
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members