United States Flag Store

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United States Flag Store

4.8

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United States Flag Store Reviews Summary

The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
601
value
362
shipping
361
returns
16
quality
3,124
This company responds to reviews on average within 2 days

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48,584 reviews

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New York
1 review
0 helpful votes
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New Flag
November 7, 2023

I am very happy with the purchase of the flag, the service was great and the delivery was good and timely.

Date of experience: November 7, 2023
California
1 review
0 helpful votes
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Good service
November 7, 2023

Order was easy to place, and it arrived sooner than expected. Product was also very high quality.

Date of experience: November 6, 2023
NL
1 review
0 helpful votes
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Worth the wait
November 7, 2023

Because I bought a flagpole from USFS before, I knew it would be a waiting game and that I probably wouldn't hear any updates during that wait, so I wasn't surprised by any of that. But when your credit card has been charged and you hear nothing at all during the wait, it can be disconcerting...especially nowadays. That might be something to think about, updating at least once during the wait...I think it would be reassuring.

Date of experience: November 6, 2023
Andrea O. United States Flag Store Rep
over a year old

We will take your review to heart and thank you for your candid review.

Kentucky
1 review
0 helpful votes
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US Flag
November 7, 2023

Easy on the order. Was a little worried when it took longer to receive than stated.

Date of experience: November 6, 2023
California
1 review
0 helpful votes
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El Catrin windsock is gorgeous
November 6, 2023

The product exudes quality. The colors are brilliant. The product is eye-catching

Date of experience: November 6, 2023
South Carolina
1 review
0 helpful votes
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Veterans Breakfast - November 11th
November 6, 2023

It was a surprise that we gave a flag to our Veterans on Veterans day.

Date of experience: November 6, 2023
Arkansas
1 review
0 helpful votes
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Flags received
November 7, 2023

Wonderful. The flags received are perfect for Veterans Day 2023

Date of experience: November 6, 2023
Ohio
2 reviews
0 helpful votes
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Untitled
November 6, 2023

Pretty easy, went on the website, ordered the product I wanted, and in few weeks received it.

Date of experience: November 6, 2023
Kansas
1 review
0 helpful votes
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Indoor Flag set up
November 6, 2023

Easy shopping fast shipping. Beautiful Flag. All our Veterens are happy we finally got a flag for our lobby. Will be purchasing again.

Date of experience: November 6, 2023
Arkansas
1 review
0 helpful votes
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Awesome
November 6, 2023

My experience with you guys was outstanding. With how quickly I received my order and the quality was excellent.

Date of experience: November 6, 2023
Vermont
1 review
0 helpful votes
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Made in The USA quality!
November 6, 2023

The flag kit from the United States Flag Store is of durable and quality materials designed to last as all products made in the USA should be.

Date of experience: November 6, 2023
Illinois
1 review
0 helpful votes
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USA flag purchase
November 6, 2023

Everything was done very well, arrived on time. The shipping could have been faster but I wasn't in a hurry to replace my current flag.

Date of experience: November 6, 2023
Virginia
1 review
0 helpful votes
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Excellent quality and service.
November 6, 2023

Purchased the American Tough Tex 3ft x 5ft Polyester Flag manufactured by Annin and a 6ft White Aluminum Spinner Flagpole. The flag construction, materials and brilliant colors are the best I have ever owned. Great product.

Date of experience: November 6, 2023
1 review
0 helpful votes
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للبب
November 6, 2023

Great Confederacy rules love Jesus Christ لاتنناااىتبنبتبتنبنرنرتترنرنرنرننرنرنىننلتبنرنرتتىنىنىنلننبتبنبنبنبنبنرنبنبنرننرنلنلن

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Date of experience: November 5, 2023
California
1 review
0 helpful votes
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Super fast delivery
November 6, 2023

I love my Israeli flag! And it looks so nice.
Delivery was super fast.
Made in the USA!

Date of experience: November 5, 2023
California
4 reviews
0 helpful votes
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Proud to fly the flag!
November 6, 2023

It was very easy to navigate your website. I found just what I was looking for quite quickly, which is more than I can say for many sites I visit. Thank you!

Date of experience: November 5, 2023
Missouri
1 review
0 helpful votes
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Great!
November 6, 2023

I loved it! The prices were actually very fair and the quality was great

Date of experience: November 5, 2023
Illinois
1 review
0 helpful votes
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No surprises
November 6, 2023

Great product and service.
Ordered state and US flag. Both well made and the ordering/delivery was very good.

Date of experience: November 5, 2023
Ohio
1 review
0 helpful votes
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3 x 5 flag box is too big
November 6, 2023

I have a 3 x 5 flag that was ironed and folded by a member of a ceremonial honor guard member. There is about a 3/4 inch gap on all three sides when the flag was placed in the box. Also, what first drew my attention to this box was the butterfly joint used in the meters. The face frame has the cuts made for the plugs, but the butterfly plug was missing. Otherwise a good product.

Date of experience: November 5, 2023
Ohio
1 review
0 helpful votes
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These car flags are hard to find.
November 7, 2023

I am grateful to you all for having this Christian car flag. The quality is better than I expected. Thank you!

Date of experience: November 4, 2023

From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.


united-states-flag.com
Founded in 2001
New Stanton,, PA, United States
+37
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