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United States Flag Store Reviews Summary
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I order the flag on the weekend and it was ship quickly and now I am enjoying it being up my flag pole.
I am very pleased with my flag. It looks like it is very well made. I will find out because the wind is very bad here.
So happy to find these gravestone wreath hangers. They fit nicely on the headstones measuring 7 3/4 inches wide
Good experience, minor mishap with a missing eyelet and no indicators about placing screws.
It was easy to order, great experience, I like being able to go through your web site and finding everything I was looking for.
Love the selection of flags especially the ability to by the rebel battle flag.
I have been told of the reputation of your company and I'm very happy with the flag you sent me. It is excellent quality and should stand up very well in the environment.
I've been buying flags from you for years and have been pleased with the products. I was disappointed that I was given a code for 10% off next purchase using a code. The code didnt work and I was not given the discount. Other than that, I have been pleased with my purchases.
Did not have inexpensive utah flag
A flag I ordered was missing a top grommet and I was shipped a brand new flag. Awesome. They didn't put up a fuss and were extremely quick in sending out the replacement. Thanks!
Easy to order, prompt delivery, Have ordered from them for many years.
Order came on time. Price was reasonable. Disappointed that the color for the flag of Israel is so faint and not as vibrant as hoped. The Israeli flags are curled at the edges and do not respond to moisture and weights to flatten. There is no indication where the Israeli flags were made. The Ukraine flags were made in China. Can't the United States Flag Store make flags in the United States?
Quality product delivered in a timely manner. I was kept in mind for the delivery of the item I received.
I will let you know when I see the quality. I will be writing a review either way
Easy I made small mistake entering info but service seems very good
I was pleasantly surprised at the way US Flag kept me informed every step of the way during the sale through the delivery of my new flag. The flag itself is well made and should last a lot longer than the flags I have been getting recently. Well done all around.
You have a really robust, clean, smooth operating, easy-to-read and operate website. Your search engine works rapidly, accurately. It's my fault I didn't order an Israeli flag a few months ago. I understand about the backorders for them now; it's my fault I have to wait 10-12 weeks. Congrats to all of you for running such a great company.
From the business
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members