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United States Flag Store Reviews Summary
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Wide variety allowed me to get what I needed at a fair price
I have always found what I want at a reasonable price online ordering works well.
Easy ordering and delivery were seamless. The website had great descriptions and photos of products for comparison.
Order was received and items are excellent! Thank you!
We have to order international flags and they always arrive in the time that is stated. Very good company to work with. We are very satisfied.
Shopping was Fast and easy. Would highly recommend them
It was easy to find the exact flag that I was looking for. The order process was quick and easy.
I shouldn't have to repeat what I've already typed on the review. Poor quality in everything except the actual flag.
Thank you for your review Teri. We are sorry that you had a poor experience with an agent. Please email us at [email protected] so the supervisor can review your account.
It has being very easy and straightforward. They made sure that I was actually the person ordering by talking to me.
It has being very easy and straightforward
I enjoyed my experience with you. I was surprised you still had my information on account however the name you have is,my husband, Albert, he passed in 2021. However you now have my name. Please do not give my name, address or any other about me to any other person or company, thank you I receive many scam calls and emails starting about 7 am and at my age I am not even awake at that time. Thank you again for the service and the flag which I needed!
We placed a flag for each of 350 veterans. These were perfect. Shipping was fast and the flags were high quality.
Great customer service. Thank you I hope this flag last longer than the other 2 I've bought this year.
The small flags are all good quality. Only complaints I have would the Montenegro flag is sewn unevenly on the flag border but if you really don't know the flag you couldn't tell. Also two of the flags came rolled up and I don't have anything to flatten them with but I figured that's not really anything avoidable. Overall I'm pleased with everything though.
We were very pleased with the quality of these flags.
The case I chose was not originally available, but was sent to me as soon as it became available
Ordering was easy, delivery fast (this time). There have been times our orders were delayed with no communication to us. If you need something on time, order well in advance. Don't waste your money on shipping charges because there is no telling when your order will arrive and communicating with customer service is like talking to a brick wall, you won't hear anything back.
From the business
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your continued business Stephen!