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United States Flag Store Reviews Summary
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I appreciate your order. A wee bit disappointed in flag fabric density, but otherwise OK
This was a great buying experience. I used my flags for a flag raising ceremony, complete with the playing of State and National anthems, for and with the students in the School 19 Student Government Association. On behalf of School 19 in Passaic NJ, thank you for helping us with our celebration.
We ordered this case for the US Flag that was draped over my almost 102 year old Father when he passed. He served in Europe during WWII and was instrumental in preparing our troops for the Normandy Invasion to liberate Europe. It is displayed on our fireplace mantle with his photo.
I would have given 5 stars but I did not have a confirmation email with a timeline. I ordered the items on November 7 and they are needed on November 26.
Fortunately the items arrived on November 22.
Everything was perfect, I just needed a little more information throughout the process.
Needed something for students to trade. Perfect size and detail to do the job.
I have dealt with this company for years, always happy with order process and service.
Have shopped here for all my flags excellent company.
Poor quality and poor customer service. After paying for priority shipping it took 3weeks to receive. The quality of the flag for the price I paid was sub standard. I'll go back to my original flag company from this point forward- American Flagstore
Thank you for your review. We are very sorry that you had this happen. I have issued you a refund to you shipping as it did not meet the requirements for priority mail.
Good and fast delivery, the product is flawless. Very satisfied. Will order more flags in the future if necessary.
Good price point quick shipping. Very good overall experience would recommend
I received them on time and in good Condition. Will be using them to put stick flags around soldier monument in my Hometown.
Thank you for your continued business Terry!
Order online garden flag beautiful picture pick item
Flag is nice but did have some over sewn areas where the thread was hanging out. Hopefully the stitching holds up well. Overall, felt like a good quality flag.
Just placed my order, and I will wait and see how my package turns out to be!
I received the merchandise ahead of schedule. The small flags were very reasonably priced and were well made. I would order again.
The best that anyone buying a new flag can ever get fast delivery, great prices, great products, I am a disabled navy veteran, we bought a 30 foot one piece flag pole, 5x8 flags for fifteen years now, won't stop
Thank you for your continued business!
I'm a repeat customer for a few years, and I can't recommend them more!
Thank you for your continued business Lindsey!
The pins were as described and the process worked.
From the business
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your continued business Glenn!