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United States Flag Store Reviews Summary
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I am looking for an American made flag pole and when I got to check out it as made in China! I finally found one that worked for me that was U.S. made. This happened with another company and when it arrived I saw it was made in China. I will send this one back to if it isn't made in the United States. You should also offer a military discount.
Web site was easy to navigate and ordering was very easy.
The online support was excellent. Help me make the decision on the size and strength of the fabric for the flag. Also had a great selection of flags to choose from.
Great flag made in USA. There are cheaper flags, but they are not made in America, will always pay more for a great quality flag made here. This flag with stands our Windy South Dakota weather.!
The products delivered by the Flag store are world-class.
Easy to order. Arrived within a few days. Product looks good.
Good quality fast shipping unbeatable price. State flag patch was not the advertised size
Very nice selection of items! Found what I was looking for very quickly. Then got a text with a coupon code WELCOME to get 10% off, but the coupon code did not work. After contacting customer support, the value of the coupon code was applied to my Paypal account! Very much appreciate that!
I made the order as timely as I received the promotional e-mail. Supposedly, the processing was delayed for a single item mistake ( by me), to be cancelled. The promotion was for Veteran's Day. Order not received timely. Customer offered no help.
Great product, fast delivery, easy to set up and works as expected
You had everything I was looking for. And reasonable prices. Shipping was reasonably quick and everything was packed well. I can't ask for anything more
Shopping seems easy, and you had everything I was looking for
I ordered these and they arrived within a couple of days. I like the hard cardboard box for shipping to protect the small flags. It's a minor but important thing I appreciate so that they don't get inadvertently bent, crushed or broken during shipping. =)
No problems. Great service.Made beautiful,great quality.
First class service and superior product, will order more in future
I've bought several flags from U.S> Flag Store over the past 20 years or so. Easy on line ordering, fast delivery and always good value.
Good first flag I ordered was cotton and not realizing that it was for indoors. So it faded very fast.
Was described as 5 inches wide which is why I ordered it.
Unhappy with the size. The width of the top ring that holds the strings of the flag was smaller than 5 inches and the size makes the flag look cheap.
From the business
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
The flagpole you purchased is indeed proudly made in the USA. Thank you for your purchase.