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United States Flag Store Reviews Summary
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I've bought nearly 50 flags from this company and only one had an issue. Would recommend.
I received the order on time and in good condition. As always, the quality of the flags was outstanding. I am very happy with United States Flag Store.
Thank you for your continued business David!
I have ordered several Texas Flags in the past.
The order process is easy, but it was a bit pricey this time.
Delivery was as promised.
Thanks for your help. This is the third time for ordering from your Company.
Ordered two of these on the Cyber Monday special. Looking forward to testing the durability of these flags. The shipping was free on Cyber Monday, but the shipping service was long. Not necessarily the fault of United States Flag Store.
Thank you for your business Cindy. Our shipping timelines are located at https://www.united-states-flag.com/shippinginfo.html. If you have any additional questions or concerns please contact our customer service team at 877-732-2458 M-F 8-5 EST.
No problems with receiving product - all went well.
Excellent, I am a repeat customer for years, and I will continue to purchase from them, thank you.
Awesome American made flags and quick delivery. Great selection too!
Great company, this is my second order of flags to go with the pole kit.
Fast shipping. Except the requirements to try to leave a great rating are time consuming
Thank you for taking the time to leave us a review Dena! We appreciate your business and look forward to assisting you at united-states-flag.com.
Overall, I am satisfied. I ordered about 22 flags. They look great! Though they are all 18" by 12" about half have about a 1/2" extra amount of material on the stick side as well as better made (perhaps a little thicker material). It is for my classroom and doesn't look awful.
One other thing, I received a Panama flag instead of Paraguay.
Thank you for your continued business!
All is good everything I ordered came and in fine condition
Thank you for your continued business David!
I think discounts should be set up so any purchase can use it
Smooth as silk. Got my new Virginia state flag and it is well made with very nice colors.
This flag was just what I was hoping to find, extra strong against the weather.
Thank you for your review. The flag that you had purchased stated in the description that the country of origin is China. We are sorry you are not happy please contact our customer service team at 877-732-2458 8-5 EST for additional assistance.
USA610SPC 6ft x 10ft Sewn Polyester US Flag - Online Stores Brand
* Beautiful embroidered stars and sewn stripes
* Made from one of the most durable flag materials available
* Designed for outdoor use, made to withstand the elements
* Resists high winds, best choice for coastal areas
* Resists fraying & fading, adding to the life of your flag
* Made in China
Received flags. Have not unfolded due to waiting on flag pole plus they are a Christmas present. But the US flag looks beautiful!
From the business
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your continued business Kyle!