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United States Flag Store Reviews Summary
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Delivered timely, great quality. It looked exactly as I hoped and impressed. Looks great on my suit jacket lapel.
I have been doing business with this company for a while and never disappointed and will do more.
Was pleased to find this product available. I will mount it on the granite face and place a flag in it.
The product was everything I expected. Delivery was earlier that projected.
I am very pleased with the product. It was exactly what I needed to complete our Christmas flag display. Thanks.
Easy to find the product and very prompt delivery.
Needed a new flag. Got a great price and fast delivery. Buy from them!
They offered a discount to sign up/enter e-mail address. That discount came hours after I had placed my order. If you wish to order, take your time and you might actually get to use a discount at purchase. Placing a quick offer cost our group over $30!
Thank you for your review. We are sorry for any inconvenience this may have caused. Yes there is a small delay in the code delivery to your email. It is a great recommendation for other customers to wait to make the purchase until the code is received.
Wonderful, will continue to order here.***********************************((((((((
Thank you Nancy we look forward to assisting you in the future!
Order arrived a timely manner. Appears to be good quality. Looking forward to gifting it!
Thought the shipping arrival date and shipping cost were a little too late and too high for the cost
Thank you for your review, We are sorry your order did not qualify for free shipping based on the minimum. Our shipping timeline is located at the bottom of our website united-states-flag.com.
https://www.united-states-flag.com/shippinginfo.html
If you have any additional questions please reach out to our customer service team at 877-732-2458 M-F 8-5 EST.
Very satisfactory----speedy delivery----------------------------------------------------------------------------------------------------
The sight stated free shipping with order over $75.00. You still added $8.95 for shipping. The sight also stated 15% off but discount was only provided on one item. Very disappointed.
Hi Robert,
Orders shipping to APOs, PO Boxes, Hawaii, Alaska, US Territories, or any Islands DO NOT qualify for free shipping. This information is on our Shipping info page - https://www.united-states-flag.com/shippinginfo.html
As for the 15% off, you received 15% off of the products that qualified for the promotion which were the Annin branded flags. The Super Tough flags that were a part of your order did not qualify for the 15% off discount.
Light kit is easy to install and lights flag nicely
The flag display case I purchased arrived broken and I've been trying to return it for a refund and was sent another display case that I'll have to additionally return. Customer service was nice on the phone but the mix up is more work on me.
Thank you for your review. It looks like we have assisted you with the return and reship of the damaged case. Should you need any additional assistance our customer service team is available at 877-732-2458 M-F 8-5 EST.
Arrived quickly. Just what I expected. Great quality.
From the business
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
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Thank you for your continued business Alvin!