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United States Flag Store Reviews Summary
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Just as described. Great price U.S. and stay flag looks great on pole in front of our school.
As described, just what my husband wants for Christmas
It was a little slow coming but the flag is better made than the one I'm replacing.
Easy order and timely delivery. The flags are great and weather well in extreme conditions at the lake in MN
I've been buying flags from United States Flag Store for years. I can count on quality material that's well made and lasts really well.
My purchase just.01 short to void shipping charges - not fair
For some reason had to redo information even with a previous account
Excellent! Great Experience. Great Price. Great Product.
My order arrived early and in perfect condition! It is very refreshing to see a company conduct themselves professionally like days gone by, Thank you United States Flag Store!
Great product, Great price, Fast shipping! The knit polyester flags are the most durable I've found!
I ordered the nylon Ga State flag for our outside flagpole. It looks great! I received the order in just a few days. The best thing is that it is made in the United States.
Thank you!
This site is easy to navigate and I found everything I was looking for. I have shopped from United States Flag Store once before and will continue to use them for any future needs. I highly recommend this store for any flag needs!
Thank you for your continued business Jeanne!
Finding what I needed was very easy on the website. The flags I ordered were exactly as advertised and very nice. The shipping was faster than I expected. Overall a great experience!
I never know when to lower my flag to half-staff. As for the flag you sent, it is of the highest quality and well detailed. Thank you. Marry Christmas
Thank you for your review Dawn. Happy Holidays/Merry Christmas and Happy 2024 to you and yours!
I ordered three flags, they were shipped immediately, communication was ongoing, and they were what I expected. I have no complaints.
Very fast and easy service and delivery. Also have just the product I was looking for my nephew's Christmas present as well as my son's Christmas present
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Needed new flag pole for my boy svout troop we are pleased to use this new pole. Ordered an eagle top for nrw pole
From the business
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review. We are sorry the system did not give you free shipping. We have a team of customer service agents at 877-732-2458 M-F 8-5 EST.
We appreciate your continued business!