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United States Flag Store Reviews Summary
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Shipped quickly and product was as described. Can't ask for much more than that. Thank you.
I was not sure of the procedure on checkout, but by trial and error I was able to complete the purchase.
I was not sure of the procedure on checkout.
Excellent product, very good customer service. Would buy from here again.
Good follow through, not your fault the carrier delivered to the wrong home. Well packaged. High Quality.
Do you offer Veteran's discounts? It would be nice to honor
Veteran's discounts
I have had many Greek flags under my American flag for decades. My American flag is always well made in sewen strips of tough cloth BUT all the Greek flags, even though they cost more yet, are made from a flimsy thin piece of stamped cloth! Just how much do I have to pay to get a good quality tough long lasting Greek flag? I have also asked this company not to text me but... No more flags from your company!
I bought another quality flag. Looks great. I hope it lasts years.
Very good we'll keep you in mind when ordering other things
Excellent flag….speedy delivery….are able to talk to a customer service representative in America!
Great product and web site. My Dad's wife received the case in perfect condition and early
Flag holder is fine
Called customer service to resolve my problem with brass plate
They wanted a picture of brass plate instead of sending me a new one that was spelled correctly
I ordered a flag holder for a grave of a veteran. I was pleased with the product you sent me.
Thank you for your continued business Gary!
Easy to navigate through the variety of choices and check out process.
Product quality is not exceptional. Print is good, flag material is good; yet the pair of hand flags that I received had warped pole stems that were likely 'forced' inside the oversized packaging box during handling. Should have exchanged them for replacements, but repaired them with tiny rubber bands, then locking them tightly against one another to unbend the warp.
Thank you for your review Jeremy. If you have any issues please do not hesitate to reach out to our customer service team at 877-732-2458 M-F 8-5 EST.
Left this assement with Goggle as well. Not sure how long I've been doing business the USFS, but I will continue with them as long as I can. Great, strong, long lasting flags, even in Texas wind.
Thank you for your review Steven. WE appreciate your continued business!
From the business
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review. Please reach out to our customer service team at 877-732-2458 M-F 8-5 EST for assistance.