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United States Flag Store Reviews Summary
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Delivery was terrible. Far too long for something in stock. Communication adequate. Never again
My husband is thrilled with the quality of this flag. Every seam and row and edge is at least double stitched, and the fabric is sturdy but appears to possibly be like a thicker, fine mesh, allowing air to flow thru without ripping the flag. I believe it will last longer than the last two, which were thin polyester. We get substantial winds off the mountain near us, and this flag looks great waving in front of our house.
Good quality materials, shipped fast. Great price based on my research. Easy to order.
Good quality strong material sewn well colors vibrant
Easy ordering process. Timely delivery.
Quality is good.
Flags fly 24/7/365
Super fast shipping THANK YOU not from China.
Really good products. Only reason for 4 instead of 5 star is … the flags last color wise but end hems usually tear before the flag is worn. Out of 6 previous flags only one grommet failed before flag worn.
It was easy to fill in the information for the order. Flag arrived in a timely manner.
Great product. I only wish the flag holder was attached to the base. Wondering why it's not.
I ordered (1) I got charged for (2) $69. You could not fix it. I gave #2 to am old folks home.
Took 12 days froom PA to NH. DId call Customer Service and they were very easy to deal with. They also had the right answer and the flag arrived 3 days later..
Great service and great product. I will buy again.
The service was helpful and it was easy to navigate through the website.
This Flag was bought to replace the same flag which finally started to show wear after surviving Hurricane Laura and living on for 2 more years. When I needed to replace, there was only one site I looked at. Don't let the price fool you. This is a quality product.
The product and shipping were great. I had to return the item because it was the wrong one.
Thank your for your continued business!
The shipping was great. Also, product excellent. Would recommend
We have our 6X10 Old glory flying on a 30-foot pole, and it don't take much wind for her to gently wave and we think the largest flag in our country area. Workmanship appears to be very good, with the test of time to tell.
I was satisfied, but one flag was missing its topper.
Our club meets in a private room in a restaurant. This means setting up and taking down all club paraphernalia for each meeting. This small flag on its own stand is just perfect for our pledges of allegience. It is light weight and fits neatly into our briefcase. Thanks for such prompt delivery too..
It was fine, can't complain about much, so that about it except this needing 50 word thing.
From the business
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review. We are sorry that you were not happy with delivery timeline. During the holiday season there are delays in shipments. If you chose to order again you are able to reach out to our customer service team for assistance with shipping 877-732-2458.