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United States Flag Store Reviews Summary
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Wonderful, US Flag Store is the best. Great merchandise, efficient service.
Took longer than I thought would happen, but overall was worth weight. Just wish there would've been a little communication of the status.
Easy to set up account and place order. Delivery very timely despite holidays. Product looks great and a fantastic price.
FROM ORDERING TO DELIVERY, I WILL ORDER FLAGS FROM UNFS. EXCELLENT QUALITY. This is my first order, just have wait to see how it weathers and wears.
I always order my replacement flags from you. #1, they are made in the USA, #2, they are always as I ordered and of superior quality.
Order arrived quickly! My only issue is they didn't have any more!
Ordering was easy and Package received timely and in good condition. The only problem is the part in which the gold eagle topper sits on was not included in the package. I need the missing part for the eagle to sit on the pole pleeease.
Ordering is quick and easy. In my last order for the gold tough indoor flagpole kit, the eagle top doesn't stand or fit right on top. Please send the correct part maybe 1/2 inch. Thank you!
Easy ordering and quick shipping. Flags were a little pricier than others but you get what you pay for. The workmanship and quality of these flags is worth the extra price. Will definitely purchase from them
Again.
Purchased one US flag for one of our facilities and after it arrived and was hung up I ordered another for our other facility. Highly recommend this flag!
I received my order quicker than anticipated. Great quality and looks wonderful. Thank you very much.
Arrived, excellent quality. Very happy. Keep up the good work.
Delayed in shipping, but did receive before Christmas. Beautiful case
The flags are about $2 each (4x6"), but the quality is pretty good. The plastic sticks are flimsy, but they look nice if you don't touch them.
Alright, received order.
Had question,answer not as expected.
Out on display.
I wanted a flag holder for my father's headstone. Found a few choices and the one that my family liked arrived quickly and is very nice
Ordering was simple. A little dissappointed in the Texas flag. It does not seem to be of the same quality as the American Flag. It is very windy here, we will see how it holds up.
Thank you for your review. The American flag that you purchased is a polyester flag and the state flag that you purchased was a nylon. The polyester flag is a heavier material and stronger. We do offer the Texas flag in a polyester material FLGFSSP1000024004 it runs a little more expensive than nylon but will last longer in strong wind.
It was very easy to do business, received just what I wanted
From the business
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review. We are sorry you ordered a silver spear not an eagle topper. If you would like to order additional products please visit united-states-flag.com or call 877-732-2458 M-F 8-5 EST.