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United States Flag Store Reviews Summary
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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We of the Knights of Columbus are now able to pay honor our country by flying the American flag as well as the Papal flag. Thanks to our local firefighters,we were able to get our long unused flag pole reriged to be able to once again make use of it.
I ordered a US flag.
It arrived a day earlier than they had quoted.
I am very happy with the quality of this flag.
The order was received earlier than I was informed of it's arrival.
I am sorry I can't remember any specifics. Just that I was satisfied with all aspects of the purchase.
Had a great experience ordering from this store. My only request would be more detailed descriptions of products.
Excellence is the best way to describe this company. Made in the USA products that are tough and reliable.
Easy to order. Appreciate all the available sizes. Arrived quickly and exceeded expectations - very durable.
I ordered French flag pins for my students who traveled to France with me to wear at graduation. The pins were good quality and arrived when they said they would!
We have ordered these flags for several years. Never disappointed.
Everything received was satisfactory, except the packaging. We order more than 2500 flags so the large boxes are to flimsy and don't hold up well in shipping. They are beat up, with holes and tears. Product survives but barely.
Really nice flag and just hoping it can withstand the outdoor weather.
So far, so good after a month :) So much better than the cheap flags on Amazon.
Thanks!
It was simple to look at the website and pick a flag. Flag was shipped quickly and came in excellent condition. Would order from US flag store again.
It was easy to place my order online, was delivered quickly and I am happy with the price and product.
My shopping experience was easy and enjoyable. Thank you, will visit your website again.
It was just fine. I am a Veteran however and was informed that I could save some money on my order. I didn't see how to apply that.
It was really easy to place an order. I gave two to dear friends who helped me when my husband passed away.
Easy how to order and great to work with awesome people and gracious
I am happy to give the flag a 5 star rating. I am not happy to have to write a 50 word response and then give my name. My personal information is just that- personal. If I wanted the world to know what I purchased, then I would tell them. Not you. I do appreciate your quality flags; I do not appreciate being hounded for two months to give a review. Take a hint, or make the review less invasive, please.
Easy to find the flags I wanted. Ordered a large flag and smaller flags. Have had them up since before the 4th of July in Northern CA and we've had extreme heat for the last few weeks. Impressed as the flags did not did not fade. They still look as crisp and beautiful as the day I put them up. Flags not damaged with windy days either. I plan to keep all of them up until after Labor Day, then use only the large flag thereafter. I take all of my flags down in the Fall and Winter when the rainy days begin as we get some extreme winds.
Great products...made in the USA...easy install.
If you need an install in my area for any customers feel free to refer my business.
From the business
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members