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United States Flag Store Reviews Summary
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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No response to my emails.No response to the pictures I sent showing the damage to the product I received.
No way to contact someone for assistance. Your advertisement is a lie.
Simple and quick great product love the flag
Arrived on time proud to display
Years ago, we bought a flag when we lived in a mild climate. We moved to a state with Real Weather and remembered how long the old flag lasted, so we purchased a new one and it is holding up beautifully.
Easy to find what I was looking for, not to mention I had ordered from United States Flag company back in 2022. One comment, I do not understand why you add my phone number to my mailing address, makes no sense, to me and I would think will confuse the mailing equipment.
I just ordered, ask me again after I receive it so i can visit about shipping and my thoughts on what I was sent.
The products are fantastic and are very well made. I have purchased flags and clips to hold flag on line so that we can hang it on the roof of our building.
The flags and Grave markers I bought are fantastic. They really add class to the Graves!
Easy to order, items came fast and the flags are worth the money. I ordered 2 plane flag holders and 10 of the two sided flags( $3.00). I was using them for a grave site flag and holder. The flags were thicker than I was expecting ( which was good). They were easy to install. Thank you.
I received notification that they were short the full amount of my order. I was offered the lesser amount or a refund if I chose. I accepted the lesser amount, but they called the manufacturer and had the remaining units drop shipped directly to me so I got my full order. Great customer service!
Thank you!
Light up flag is just as I wanted and ordered. I am very happy with it.
Ordering was easy and efficient. Quality of merchandise was satisfactory. My committee searched several vendors and chose US flag store. Our DAR chapter is happy with the results
So far, so good! The fabric is different from what we've had before so time will tell how it will wear. It is also the MOST EXPENSIVE flag we've ever purchased so we expect a difference in the way it will last.
We put the flags up about every six months due to our windy conditions. So two or maybe one more is our usual need. They are strong and hold up to the hardest winds that we have ever experienced here.
I would recommend they for any property that higher than normal windy conditions!
I've ordered these flags for the church for years. They have always been outstanding. Thank you.
It would of been nice to have a point. Or another device to install them into the ground
Easy to order and fast delivery also good quality product well made
Very satisfied Great price, great quality and fast delivery.
Impressed, will shop here again. Fast shipping & packed just right. Thank you.
Clear descriptions and quality product. It was a surprise gift for the neighbor and he loves it.
Quick and easy to order. Order received in good condition. Thanks!
Easy to order and delivered quickly. Good quality flags and so far holding up to the wind
From the business
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members