On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
United States Flag Store Reviews Summary
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Excellent website and service! The selection of flags was exceptional. Description of flags and the online ordering was easy. I appreciate the quick ordering process. The flags arrived in perfect condition and
Arrived on time as promised. I will absolutely order from your company in the future as the need arrives.
Biden & Harris 2024! Biden & Harris 2024! Biden & Harris 2024! Biden & Harris 2024! Biden & Harris 2024 Biden & Harris 2024! Biden & Harris 2024 Biden & Harris 2024! Biden & Harris 2024!
Product descriptions could/should have been more detailed. Additional photos, in some cases, would have been helpful.
Very easy to find what I was looking for. Quick shipping. Products were in great shape when received.
We have bought numerous flags from United States Flag Store. They always have great products, customer service, prices and shipping! Nothing but good things.
We love purchasing our flags through here!
Site kept saying my cart was empty when I had an item in it.But after several attempts it worked.
Quality of flag was well worth a little hassle.
United States Flag Store is a quality store to shop at along with quality products and quality pricing!
Nice quality flag. Will only buy if made in USA. Shipping was quick and reasonable. Will uses this store again when the need for a flag arises.
Great stuff was happy with all options and quick delivery and no problems
Very good experience; the flags looked great and met our expectations.
Pretty straightforward ordering process, very easy. Received flag and it's flying proudly! Seems made of good quality for now.
Locating any items online is very easy, and customer service is always there to give any assistance necessary. I always come back to United States for all my flag needs.
Ordering was simple and straightforward; the product was of excellent quality. Overall I am well pleased with the United States Flag Store.
First time on this website, so it took a little while to find everything I was looking for, but I had no difficulties. I found everything I needed.
I was skeptical at first about ordering a flagpole online, but the process was simple and it was delivered quickly. Everything needed to fly the flag, except the cement, was included with the product. I would not hesitate to order from the United States Flag Company again.
I tried calling a few times to confirm details of the order, but could not get through 2 out of 3 times. Email worked. I felt the shipping was to expensive for the product. The flagpole was a fair value, but should have come with a new flag for the price, especially since it was ordered from a Veteran for Veterans in a Texas Cemetery.
From the business
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members