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UNice

4.4

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From the business

UNice is specialized in premium quality 100% human hair wigs, weaves and extensions, etc, and all products are manufactured in-house. Our target customers are mainly African American women in North American area.

We believe perfect hair is a reflection of confidence. Confidence makes you feel empowered; it is part of how you express yourself. Because UNice understands how you wear your hair, we provide the most comprehensive options to suit your style, whether for a girl’s night out or a professional meeting. You CAN NOT BE DEFINED and should not be limited.

Works of art are what we create. We devote significant resources to technological innovation and product development to meet your evolving needs. Our hair is fuller and lasts longer, groomed using industry-leading methods to produce the best natural look and feel. Our HD lace cap uses only Swiss lace, hand-sewn with minimum knots, offering the most comfortable and breathable option on the market.


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UNice Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality of products, particularly wigs, and the effectiveness of the user-friendly website and app. Many reviews highlight the helpfulness and responsiveness of customer service, especially in resolving issues related to orders and shipping. However, concerns about shipping delays and inconsistent communication have been noted, with some customers expressing frustration over unresponsive support during critical times. Overall, while the product quality fosters loyalty, improvements in shipping practices and customer support responsiveness could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
239
shipping
87
quality
391
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North Carolina
1 review
0 helpful votes
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Mid!
April 6, 2026

The hair I received is soft and beautiful looking. However, once out of the bag and hair net, it's getting frizzy already. Maybe I need to add product to it, but I don't think that should happen immediately after opening.

Date of experience: March 27, 2026
1 review
0 helpful votes
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Flawless wig
April 6, 2026

I'm honestly amazed at how good this wig looks straight out of the box! I barely had to do anything—just put it on and go. The color is absolutely beautiful and looks very natural, and the fit feels secure and comfortable. Definitely exceeded my expectations. I'm also amazed how quickly I received my order.

Date of experience: March 27, 2026
Connecticut
1 review
0 helpful votes
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Kinky straight bundles
April 5, 2026

The shipping was fast upon receiving my package it wasn't a little Dusty but when I took the bundles out they don't sting they're soft very well packaged

Date of experience: March 26, 2026
1 review
0 helpful votes
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New Job New Hair
April 5, 2026

I'm 65 and starting a new position. I needed my hair done. I purchased a fabulous wig from Unice and tada! Like magic I showed up for my first day looking fabulous!

Date of experience: March 26, 2026
1 review
0 helpful votes
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I absolutely love it!
April 5, 2026

This is my second purchase, both choices were great! I love the natural "looks my hair" look without the hassle of doing my hair!

Date of experience: March 26, 2026
1 review
0 helpful votes
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Great Experience
April 5, 2026

I been getting compliments left and right. The hair is soft and natural. The delivery was super fast.

Date of experience: March 26, 2026
California
1 review
0 helpful votes
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Beautiful Hair Color!
April 3, 2026

The product is beautiful, but they need to work on premature email notifications stating that the product has been delivered when in fact its still in transit.

Date of experience: March 24, 2026
New York
1 review
0 helpful votes
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Wigs
April 3, 2026

This company has the best wigs! I have been reluctant for years to wear wigs and i have wasted alot of money trying different ones. I have even had a few custom made, to no avail. BUT... these don't look "wiggy" and I have received alot of compliments. This company has passed the test!

Date of experience: March 24, 2026
New York
1 review
0 helpful votes
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Body wave bundles
April 3, 2026

I ordered body wave bundles. They were soft and had little to no smell. The wefts are thin which is good for sew ins. I wish the buckle were a bit thicker though I did get 26inch lengths, so the longer the hair the thinner it gets. I hadn't got it installed yet, but the hair holds a curl very well. And my stylist hasn't said anything about the hair so this means it's good hair!

Date of experience: March 23, 2026
Pennsylvania
1 review
0 helpful votes
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So far I am a very happy customer.
The compliments are left and right 😎.
I wish I could post a picture of myself but I don't see a link for that.

Date of experience: March 21, 2026
1 review
0 helpful votes
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Could be better
March 31, 2026

I didn't like my experience. It showed the wig was $89 then my bank card shows that it was deducted $125, if I knew it was that much money I wouldn't have spent it. The wig was nice. It came looking just like the photos on the website

Date of experience: March 16, 2026
1 review
0 helpful votes
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Awesome!
March 30, 2026

Great quality, nice packaging, fast delivery.
All in all, I was really happy about this nice hair, beautiful coloring and good qualitiy.

Date of experience: March 20, 2026
1 review
0 helpful votes
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I'm upset that I placed an order but only received one. The unit I need for tomorrow still hasn't arrived. I have to go purchase another for my event tomorrow so disappointed

Date of experience: March 20, 2026
1 review
0 helpful votes
Follow Seanique M.
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Great experience, I love the color and the texture of the hair. I wear wigs a lot because of my alopecia so if this hair suits me when I put it on, I will definitely buy again

Date of experience: March 19, 2026
Texas
1 review
0 helpful votes
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Great purchase
March 29, 2026

The hair came ready to put on as advertised picked bleached and the drawstring makes it secure worth the money and I will always order with UNICE from now on!

Date of experience: March 19, 2026
1 review
0 helpful votes
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Perfect
March 29, 2026

I was really surprise with the quality of the hair, the closure and the price. I took it out the bag and put it on. It fits good because of the draw string. I did apply a little lace tint and cut off the zig zag part from the front of the closure with a razor but other then that perfect.

Date of experience: March 18, 2026
California
1 review
0 helpful votes
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Nice
March 28, 2026

Out of the box the wig had a strong smell but airing it out for a few days helped a bit. The wigs fits perfect on my head and isnt too tight like other brands ive tried.

Date of experience: March 18, 2026
1 review
0 helpful votes
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Great, no issues. Was concerned about the tracking issue but reached to customer service and was able to get the information quickly.

Date of experience: March 18, 2026
1 review
0 helpful votes
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Delivery is fast
March 28, 2026

The hair itself looks good. I haven't seen it in yet so I'll have an update on the quality of the hair and how it holds up in the elements once it's styled.

Date of experience: March 18, 2026
1 review
0 helpful votes
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Wig quality
March 25, 2026

Well, the first experience was horrible and the wig quality was very poor, because they delivered my package to the wrong post office and this delayed my delivery! Second delivery was the same thing, so I had to file a complaint to the post master regarding my deliveries from your facility and company! They find out y'all are rescanning the same post number and not placing a new numbers These packages. That's why they are being lost in the mail system. So I did a third order, and it went to the correct post office came directly to the right post office and they delivered it to me. The 3rd order was a success. The only complaint I have is they didn't honor my request for a right side part on my wig. I wish they wound pay close attention to order details for each individual customer. Thank you

Date of experience: March 15, 2026