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UNice is specialized in premium quality 100% human hair wigs, weaves and extensions, etc, and all products are manufactured in-house. Our target customers are mainly African American women in North American area.
We believe perfect hair is a reflection of confidence. Confidence makes you feel empowered; it is part of how you express yourself. Because UNice understands how you wear your hair, we provide the most comprehensive options to suit your style, whether for a girl’s night out or a professional meeting. You CAN NOT BE DEFINED and should not be limited.
Works of art are what we create. We devote significant resources to technological innovation and product development to meet your evolving needs. Our hair is fuller and lasts longer, groomed using industry-leading methods to produce the best natural look and feel. Our HD lace cap uses only Swiss lace, hand-sewn with minimum knots, offering the most comfortable and breathable option on the market.
UNice Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality of products, particularly wigs, and the effectiveness of the user-friendly website and app. Many reviews highlight the helpfulness and responsiveness of customer service, especially in resolving issues related to orders and shipping. However, concerns about shipping delays and inconsistent communication have been noted, with some customers expressing frustration over unresponsive support during critical times. Overall, while the product quality fosters loyalty, improvements in shipping practices and customer support responsiveness could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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They kept me informed when one of my wigs would be delayed. For me this made me feel like they cared about me as a person and not just another customer. Looking forward to future purchases!
Easy to do it myself.
Soft beautiful hair.
I highlighted it. Took the color no shed
Communication and timing was good very happy customer
I love the quality of the hair, but I didn't too much like how the front of the lace is. I seen that the lace should have been a transparent look and it wasn't. I also wish that there was another way to attach the back of the wig to keep the middle of the head from looking so bulky. I used bobby pins. I just feel for the amount we are paying it just need to be a little more work need to be put in the back inside and when you say Put on an Go that exactly how it should be.
I recently purchased a wig from UNICE, and although it hasn't arrived yet, I've been impressed with the ordering process so far. The website was easy to navigate, and customer service has been responsive and helpful with any questions I had. I'm looking forward to receiving my wig and seeing the quality for myself! Based on my experience so far, I'm hopeful it will meet my expectations.
The Customer service was very helpful for exchanging my wig and it was successful also.
I had problems with my delivery due to incomplete shipping address and wasn't able to get my wig in days and the customer service handled it with ease.
An item I ordered was out of stock in the moment and was expected to ship out at a farther date than originally stated. They contacted me as soon as possible, keeping me informed and also suggesting other options for me, if I needed the hair as soon as possible. They responded to my messages in a timely manner.
My experience was great they were the best and helped me out every step of the way!
Responded quickly and provided detailed updates. Was able to help answer the questions I had regarding my order.
My experience was easy they got back to me within 24hrs and fixed all my request I had.
Although there was a slight mishap the customer service representative was great in responding and handling my concern…GREAT experience
I'm in love with this hair! It's super soft and the lace blends very well with skin
I have been a loyal customer for a few years. I have very sensitive skin and this is the only company whose product has not caused any issues for me. The customer service and shipping is always courteous and fast. Highly recommend!
The wig I had purchased was going to take a little longer to produce but I was contacted and given an option to wait until it's finished or go with the exact one but the baby hair that was ready to go. I choose the latter one and the gap cost was fully covered and paid for by Unice. I was surprised and appreciated all at the same time. Customer service at its best. I'm a customer for life.
It was a very easy experience shopping for my wig. And it arrived to my house faster than the estimated delivery time the website gave me. And unice generously gave me a lot of coupons to use on this wig and my next purchas.
They responded to me very quickly and they were extremely helpful
The Unice representatives were incredibly understanding throughout my return process, and they were so accommodating when I needed to switch my order. Great customer service is something I always look for in a company, and Unice definitely delivers! I've already made five purchases, and I'll continue to be a loyal customer.
This was my birthday wig and I love everything about it the way it felt which was soft and the smell of it wasn't strong or stanky, it was very easy to install with no problems and its easy to style to your liking. This hair compliment my skin so good ugh I'm just in love with this wig and color. I'll be ordering from here again every chance I get.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members