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UNice is specialized in premium quality 100% human hair wigs, weaves and extensions, etc, and all products are manufactured in-house. Our target customers are mainly African American women in North American area.
We believe perfect hair is a reflection of confidence. Confidence makes you feel empowered; it is part of how you express yourself. Because UNice understands how you wear your hair, we provide the most comprehensive options to suit your style, whether for a girl’s night out or a professional meeting. You CAN NOT BE DEFINED and should not be limited.
Works of art are what we create. We devote significant resources to technological innovation and product development to meet your evolving needs. Our hair is fuller and lasts longer, groomed using industry-leading methods to produce the best natural look and feel. Our HD lace cap uses only Swiss lace, hand-sewn with minimum knots, offering the most comfortable and breathable option on the market.
UNice Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality of products, particularly wigs, and the effectiveness of the user-friendly website and app. Many reviews highlight the helpfulness and responsiveness of customer service, especially in resolving issues related to orders and shipping. However, concerns about shipping delays and inconsistent communication have been noted, with some customers expressing frustration over unresponsive support during critical times. Overall, while the product quality fosters loyalty, improvements in shipping practices and customer support responsiveness could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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First time shopping on this website, so far so good.
After I received my package it did not look like picture as described.
I have ordered several wigs from UNice and have never been disappointed by the quality of the air and the customer service I received they will always get my coins!
Unice has beautiful hair and their service is amazing. They never disappoint. I find everything I need and if it's not available, there are great alternatives. Im happy and will continue to shop with Unice.
Well if you must know, these pre-everything wigs and bundles are hot 🔥. So get you one now. What are you waiting for?!
The ordering process was easy. However when I received my product I love the pre pluck and bleach. But the actual curl pattern of the hair is not water wave like I'm use to or what the picture reflects. The pattern is more of a stringy wave as if platted braids were taken out. I do not like that part.
Easy... Hopefully the unit will be awesome.
UPDT: SO the unit came super fast, but I haven't installed it yet...
Great, buying experience came fast seller was informative
Easy to navigate thru website, located what I wanted. Quick shipping, it took about 2-3days from the time I ordered til I received it. Quality was great. I'm a stylist, so brightened the color and toned. The coloring didn't cause any damage to the hair, sheds a little, but nothing major. This is a must buy. I'd buy this again. I purchased the 20inch but I did cut it a little for the style.
Web page is not easy to navigate but I'd still shop here
I love Unice hair they never disappoint me I never had a bad experience with them hair is always soft and full
I ordered the V part contour wig and I am disappointed. This wig sheds badly. I just ran my hands through the wig and hair came out. Also, the length of the hair looks like 14?inches instead of 16 inches. Wig is very dense. I decided to give this company a second chance and I will never order hair from UNICE.
Too much information dispersed throughout the site, going to different pages and re-carting same item multiple times made the experience a little daunting
Hi, Melaine, we are so sorry to hear that, but we never encountered such situation before. We are glad to hear your true feedback about our website, and we are eager to help you to fix the problem you had before. So our specialized service customer will talk with you by email directly asap. If you have anything else problem, just let us know, we will help you out asap
Please take our sincerest apology. Because what we pursue all the time is our customer’s satisfaction. Pls trust that we never want to upset you in any way!
Sincerely,
The UNice Hair Team
It's ok not all virgin hair mix fiber kind of rough but the lace is good
The hair is soft. I've straightened it, curled it, waned curled it and received so many compliments. The shipping was fast and the customer experience was amazing! The wig I originally ordered was out of stock so they recommended something better and shipped it right out.
Love the extra discounts and fast delivery. The hair is gorgeous wish it was a bit more full but overall was impressed with quality of hair
I really do like the wig. The quality was really, really nice. I do wish that they would have included pictures when I click on a different lengths of wigs. I know most people are probably really experienced, but I don't look at wigs often and I selected a 16 inch wig, thinking it would be a little longer, but it wasn't which is my fault However, I do wish they would show pictures With each length so I can visualize it, but other than that, I really liked the packaging the small gifts that came with the wig overall, I would definitely order with Unice again.
I've been browsing this site for weeks thinking about making a purchase. Once I finally pulled the trigger, I was really pleased with how quick and easy checkout was. I appreciated having all the different types of payment options. This is my first purchase from Unice and I'm hoping everything goes as smoothly as ordering does.
Customer service representatives were polite, helpful and resolved my issue for me.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi, Daenielle, we are so sorry to hear that, but we checked your order, what we sent you is same with the one post online, it is 16inches Jerry curly wig, not 14inches. And we can promise that the hair we sent you is 100% human hair, you can even do the test. As usual, if our customer don’t like the hair they received, returning is totally accepted. So our specialized service customer will talk with you by email directly asap. If you have anything else, just let us know, we will help you out asap
Please take our sincerest apology, because what we pursue all the time is our customer’s satisfaction. Pls trust that we never want to upset you in any way!
Sincerely,
The UNice Hair Team