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UNice is specialized in premium quality 100% human hair wigs, weaves and extensions, etc, and all products are manufactured in-house. Our target customers are mainly African American women in North American area.
We believe perfect hair is a reflection of confidence. Confidence makes you feel empowered; it is part of how you express yourself. Because UNice understands how you wear your hair, we provide the most comprehensive options to suit your style, whether for a girl’s night out or a professional meeting. You CAN NOT BE DEFINED and should not be limited.
Works of art are what we create. We devote significant resources to technological innovation and product development to meet your evolving needs. Our hair is fuller and lasts longer, groomed using industry-leading methods to produce the best natural look and feel. Our HD lace cap uses only Swiss lace, hand-sewn with minimum knots, offering the most comfortable and breathable option on the market.
UNice Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality of products, particularly wigs, and the effectiveness of the user-friendly website and app. Many reviews highlight the helpfulness and responsiveness of customer service, especially in resolving issues related to orders and shipping. However, concerns about shipping delays and inconsistent communication have been noted, with some customers expressing frustration over unresponsive support during critical times. Overall, while the product quality fosters loyalty, improvements in shipping practices and customer support responsiveness could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Awesome love the prices. The unit was NOT 20 inches long. More like 16-18 inches. Disappointed with that but fast shipping and good quality
I received my 1sr order so fast 12/05/2024. I love the hair very soft. I 1st thought it was thin because the hair I got from somewhere else is 180 density and this is 150. When I I compared the two Unice looks more natural it looks like my hair.
The best part I love is the way the cap is cut out around the ears so I can wear my glasses, and it fits go good that I can't tell I have any on.
I can't wait to take a picture this weekend for my 50th birthday party.
I bought my wig from you guys through your amazon account. It came reasonably fast. Unfortunately, it was not as described on your website. It was supposed to be a ombre wiig, starting black and then going into a soft natural chocolate Brown. The wig I received did have a black base, but has bright bronzy orange highlights/streaks. And is a lil shorter than expected. It's beautiful, but is not at all what I ordered as described. The hair is soft so that's nice. I am waiting for separate wig order that's on its way. I really hope its as described this time.The customer service is on the other hand excellent. Helpful, quick responses and made exeptions for me. Big
Hope's! Thanks 😊
I ordered the wrong item, which was upsetting because my birthday is coming and I waited til the last minute to order. The customer service team quickly fixed my issue and shipped the item I wanted asap!
I recently experienced exceptional customer service! The staff was not only fast but also incredibly helpful and attentive to my needs. They made the entire process smooth and enjoyable. I highly recommend this place for anyone looking for quick and reliable service. A truly positive experience overall!
I've been a customer of Unice for years and haven't had one bad experience yet. I purchased a unit for my family vacation, but unfortunately the length I wanted wouldn't be available in the time I requested for shipping. I was contacted by the Unice team and they offered a solution literally within an hour of me completing my purchase! I can't wait to receive my wig because I've been looking so blah without my hair 😂
Was very professional worked quickly to resolve my issue looking further to doing business with you all again in the future.
Great service and easy to purchase and delivery was on time no complaints
The services that Unice hair offered were satisfactory and helpful. I recently purchased a new hair that is top selling and because of the demand I was a little anxious about my delivery, however, Unice services ensured my order will be shipped in no time and resolved my issue.
Purchase a wig from Unice and had a bit of trouble with it. I reached out to customer service and they alleviated my problems right away. They sent me a shipping label to return my wig and then immediately sent me out a new wig shortly after, along with several gifts. I am a repeat customer but now I'm a life time customer. Excellent customer service and communication. I have recommended Unice to friends and family members.
Great hair and service! Love the product and hair delivery time.
Loved how they respond to your problem.My birthday coming & I was bit upset that my wig hasn't arrived just yet because it's out of stock.They immediately fixed the problem & sending me a wig not what I wanted but I'm happy it's coming! Thanks UNice
My go to hair place for my extensions. The quality keeps the hair manageable for months
I ordered a high demand wig and they was able to accommodate me and cover the difference because of the inconvenience.
I love all their wigs but the good customer service to add to it makes them a great company.
Company was great with letting me know that my hair would take some time to be made, being that I paid for express shipping they were able to reach out to me and provide me with an alternative option so that my order would be delivered on time.
My original order was on back order and I was offered different options. Communication was appreciated.
My package got sent back due to my unknown address, but I message them and got a quick response they confirmed my address and will be reshaping my package. So thankful I didn't have to have a hard to getting my package
This was my very first time ordering but I saw that you are really fast. It hasn't even been a week, it's already arrived. Thank you very much 🙏
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members