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UNice is specialized in premium quality 100% human hair wigs, weaves and extensions, etc, and all products are manufactured in-house. Our target customers are mainly African American women in North American area.
We believe perfect hair is a reflection of confidence. Confidence makes you feel empowered; it is part of how you express yourself. Because UNice understands how you wear your hair, we provide the most comprehensive options to suit your style, whether for a girl’s night out or a professional meeting. You CAN NOT BE DEFINED and should not be limited.
Works of art are what we create. We devote significant resources to technological innovation and product development to meet your evolving needs. Our hair is fuller and lasts longer, groomed using industry-leading methods to produce the best natural look and feel. Our HD lace cap uses only Swiss lace, hand-sewn with minimum knots, offering the most comfortable and breathable option on the market.
UNice Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality of products, particularly wigs, and the effectiveness of the user-friendly website and app. Many reviews highlight the helpfulness and responsiveness of customer service, especially in resolving issues related to orders and shipping. However, concerns about shipping delays and inconsistent communication have been noted, with some customers expressing frustration over unresponsive support during critical times. Overall, while the product quality fosters loyalty, improvements in shipping practices and customer support responsiveness could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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The site i'm not happy with the site pushing to get the app. I did not find this site via app. I want to just make an order. Receive updates on the order by way of email period I would make purchases again because the merchandise is good.but payment route not user friendly.
Wigs looks exactly like the pictures. Great quality for cheap prices and fast shipping. I love shopping here and will be my go to from now on.
Confusing at times as I wanted to pay using afterpay but option did come up when I tried to pay.
Item arrived in good condition. 95% happy with purchase. I was looking essentially for a hair that I didn't have to do anything to. Colour at the atea with part and hairline was a bit off. Had to colour it myself with makeup. Messed up the entire thing😒
Loved it. She replaced my old bang wig and so far it's everything I wanted. I wish faster shipping was an option though. 3-5 days + processing just isn't realistic for me all the time.
The website has some gorgeous Wigs, unfortunately they hadn't got the wig I wanted so I had a full refund, fast & great customer service, I would recommend this company.
I just love UNice customer service. They're extremely helpful and friendly. When it comes responding back to a customer, they're on it. I've never had a bad experience UNice customer service reps. The quality of their hair is fantastic. I've ordered from them multiple times. UNice products and customers is never a let down. I highly recommend ordering from them.
Procedure facile, puis les articles sont de qualités.
Le service de livraison est impaccable, les messages de mise à jours sont envoyés
As for me, l was a little confused at first, on how to order what l wanted.
Great shopping experience will be back soon thanks for the prompt delivery
Very easy experience ordering though Unice for the first time. Will definitely be buying my unit again :). I am a very happy customer. This wig does not shed and stays put even without clips, just a little glue.
Great. Quick and excited for my delivery
The hair, the lace, perfection! Definitely love this purchase
Great hair, fast delivery, love the hair always so soft and bouncy.
The wig I chose was the best choice! Very beginner friendly. I recommend watching videos to get pointers on how to properly lay it to make it look realistic but you definitely don't need a stylist to look good. This was the first time applying my own hair and I don't think I'll ever go back to a salon. UNice wigs are fire!
The wig that I received is supposed to be 22 in it came as 14 and it's supposed to be black and it came Brown I like to have this package sent back and have my right product sent to me
The wig is made well, I thought I ordered the highest density that I could, however it was not as full as I would like it. Overall I was pleased and will order again
Amazing, beautiful full hair; overall I had a GREAT experience with Unicehair! I am a content creator know as KiaraXoX on YouTube & IG & I plan to do a full review on how GREAT UNICE HAIR is! Thank you guys so much for everything & continue to keep doing what you are doing 💕
Good and quick. Order arrived quick and I love the packaging.
Hi, Davine, we are so glad to hear that, but we noticed you left one star review, can we know is there anything you don’t like? At first, so so thanks for your true feedback, but we are open to hear your opinion if you indeed had something wrong before. By the way, our specialized service customer will talk with you by email directly asap. If you have anything else, just let us know, we will help you out asap. And because what we pursue all the time is our customer’s satisfaction. Pls trust that we never want to upset you in any way!
Sincerely,
The UNice Hair Team
I REALLY WISH THEY PROCESSED REFUNDS AS FAST AS THEY PROCESS PAYMENT TRANSACTIONS. I bought three wigs and none of them were up to MY quality standard. As soon as I pulled the net cap off the wig, hair shedding everywhere. The other wig bangs was so see through I don't even no what was the point. The third wig showed up two weeks after the other two party city wigs. It took a week just to get the return label, now who knows how long it will take for them to inspect them. Which there in the exact condition they were in when they shipped them. You couldn't bury me in these wigs, so i definitely wasnt about to wear them out in public or at home for that matter. I really hope I don't continue to get the run around about getting my money back.
Hi, jocelyn, we are so sorry to hear that, but we can promise that our hair is 100% human hair and what we sent to our customer all have great quality. And we indeed thanks for your liking about our brand because we noticed you placed order from our company before. And we do feel sorry that the wig didn’t meet your expectation about the quality, which we didn’t expect. And please trust that we have no reason to send any bad hair to our loyal customer. Because we do cherish all of our customers, not to mention our loyal customer.
Please take our sincerest apology for the late reply because of New Year holidays. We have issued the full refund two days ago. If you need anything else, pls contact us freely. And our specialized service customer will fix it as soon as we can.
Sincerely,
The UNice Hair Team
The hair is amazing! I'm obsessed with it and will be ordering again!
Quick and easy to use the site. Shipping took a little longer than I expected but it was worth the wait
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Hi, Alicia, we are so sorry to hear that, but we checked your order, what you ordered is 14inches body wave wig, not 22inches, so we just wonder is there any misunderstanding? Our specialized service customer will talk with you by email directly asap. And if you need anything else, pls contact us freely, then we will help you out asap. And because what we pursue all the time is our customer’s satisfaction. Pls trust that we never want to upset you in any way!
Sincerely,
The UNice Hair Team