I really liked their shorts and they fit really nice, but after 1 month (bought 3 pairs $49.99) they came apart between legs. Never exercised in them, only wore on short outings Bought online directly from Under Armour.

When you place an order with them, they charge your credit card they moment your hit the return key. Then they eventually ship you the item.
But, when you return an item, it takes them almost a whole month (more then 3 business weeks - 16 business days) to issue the credit.

Ordered my shoes, first time ordering from Under Armor they arrived in about 2 weeks I had ordered the shoes half size large as I was told they run small, I could not even get my foot into them! They were very poor quality and had strings and glue on them. They were returned and I am still waiting two weeks later for a refund. Never again Under Armor!

I ordered a few time got it within 2 days which is good service, i ordered on the 12/12/2022 - today 20/12/2022 - still no order - i phoned regarding this wanting to cancel coz its nuts - then they will have to find out where the order is - all the sudden i got a sms saying its been recieved by dpd and will be delivered today - funny that you have to go so far as to cancel an order to get service or an answer - this is way you only order 1 - after that service is history - this is joke

I ordered 2 items as Christmas gifts, received one. Apparently they cancelled the other item without notifying me, stating it was now out of stock. I didn't find out until the other item was received 6 days before Christmas. Contacted customer service and was told they don't always remember to email cancellation notices. Terrible customer service. Don't make online purchases if you want to be guaranteed to actually receive the item. Not worth the trouble or time.

After receiving the WRONG item color AND SIZE, Under armour now tells me by order won't be shipped until AFTER CHRISTMAS! This ordered was placed in NOVEMBER and NOT MY FAULT THEY SENT THE WRONG ITEMS. DO NOT ORDER FROM THIS COMPANY - If I could have given this rating a 0 I would have! And since this was ordered ON LINE I have no receipt to show at this point.

Please return old Curry shoes quality. There were prettier and definitely better quality then new ones!

I did a refund 17 days ago for some shoes that were 2 sizes smaller than what they write on them, and still didn't get my money back. On the official website they are saying that the whole return process can take up to 14 days(which is outrageous anyway), then they tried to lie to me that it can take 14 working days. When I confrunted them, they days they are sorry and to wait more. Really?! Was my first time worderinf something from them, but NEVER AGAIN!

What happened to the chili?
I opened the can and colored water came out
Before when opened a tube of chili barely came out
Now it's like runny soup
Is this the NEW way?
I would like an answer before I buy another can of Armour chili
I'm real sorry for not sending a photo, my wife poured it on the racoon food knowing I wouldnt eat it

Under Armour has got to go down in history as the worst customer service ever. If I could give a negative star rating I would have. My husband's aunt was kind enough to buy my kids sneakers for the new school year. She did that in August and I am still waiting for a pair we did an exchange for we started in late August. They tell me they need a couple more days to find the shoes in the warehouse. How the heck long does it take to find a pair of sneakers in a warehouse?!?!?! I mean seriously, it's going on a month and a half and they still need a few more days?! Someone explain this to me... My kid will graduate before he gets his gym shoes!

Made an order online and found all of those shoes were too small, so I replaced two of them and returned the rest. After the return confirmation emails, the company sent two refund emails to me. So I called the customer service number and asked what my replacement was going on. The first lady made a new order for me on August 3rd, but on August 20th, I still did not get the shoes or any shipping email. Therefore, I called the phone again, and the second lady told me because of their new system, my order was held but would be sent in three or five days. She gave me a discount and told me to wait. On August 22th, this "GREAT" company sent me two emails that both of the shoes were OUT OF STOCK! I called the number the third time, there were three people who talked to me and no one say SORRY! They just told me that I can just choose the refund or the other color to make a new purchase. NEVER NEVER NEVER trust the return or replace or the customer service of this company.

Don't waste your time purchasing from the website. Absolutely no customer service and when I tried to chat I was number 37 in the waiting list. I tried to purchase an item on sale for 4 hours but got an error message that high activity. Later that evening I got an email saying it was okay to purchase the item so I went back online and now the item is no longer available. This company sucks

Ordered items, took over a week to process the order, then another week to send me a receipt and to ship. I completed a survey and was supposed to be contacted by UA via email but no one ever reached out. Been waiting and waiting for items to be delivered, checked tonight and turns out the address was insufficient so the post office disposed of the items (I do know my address and it was correct on the site). I called tonight and talked to "Marvin" who asked for my correct address 3-4 times and then placed an exchange request. He confirmed my address was correct. After the call ended I got an email for the exchange and saw the incorrect address. So I called back and spoke with "Kris" who stated she would update the address (never did confirm the address back to me, just said it was correct). I asked for a discount and she said she could offer me a promo discount code on a future order, I declined as I will not be ordering from this company again. She placed me on hold for 15 min and never checked back in during the extended hold time. When Kris did finally came back to the line she indicated the promo code cannot be applied to this order since it was an exchange and the order was complete. I asked to cancel the exchange and requested a refund. She said since the exchange was already placed I have to wait to receive and then can request a refund. They still don't have the correct address on file per the confirmation email so I won't be receiving the exchanges/replacement order. I'be been charged for items I have not and will not be receiving but unfortunately there is nothing they can do. I asked for a manager but none were available. I asked for a manager to call me back and Kris kept telling me I have to call back in instead. This is the worst customer service I've ever experienced. I figured I'd give UA a chance bc of a pair of sandals they had, but nope! Under Armour needs to give me my money back. I do not want their merchandise. I will continue being a customer of Nike. I've never experienced anything close to this with Nike!

Purchased HOVR Phantom shoes, quality is really good and the cushion is fantastic to run on. I dogged them a lot I admit and I was out of the return timeframe but not by many days, they let me send it in and gave me a UA gift card for the shoes even though condition wasn't that great. Definitely seems fair to give me back something, I took it and purchased a newer version of those shoes and absolutely love them. Customer service was nice and told me it may take a while due to high ticket volumes but it was all taken care of within 2-3 weeks, I was very appreciative of that. I also like the fact I can do an exchange online myself and not have to wait for the item to be inspected and the new item approved (Nike). I also make it a point to scour their help section which states all their policies and procedures, very accessible and it's really all common sense. Keep up the good work UA.

Left a 3/5 star review of socks that I had ordered based on 5/5 for fit and comfort but 1/5 for value, since three pair cost over $40. A short review. No trashing just honesty. UA refused the review, No corporate integrity, apparently.

Bought shorts for around $30. Seams started to unravel after the first wearing. I will not be purchasing UA again.

Tough stylish and attention getters. Even my Dr raved about my good taste! HOVR are my favorites. Thanks UA!