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The company has garnered a mixed reputation among customers, with some praising its competitive pricing and prompt shipping for certain products. However, significant concerns overshadow these strengths, particularly regarding customer service and order fulfillment. Many customers report issues with receiving damaged or incorrect items, delays in processing returns, and a lack of responsive support. Complaints frequently highlight difficulties in obtaining refunds and inadequate communication, leading to frustration and dissatisfaction. Overall, while there are positive experiences, the prevailing sentiment indicates a need for substantial improvements in customer service and accountability.
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Got a call on Sunday to double check order. Dave (I think) helped reduce shipping cost, had nice conversation. I WILL NEVER DO BIZ WITH AMAZON, and SOB Jeff Bezoo.
After a long search I found the product I was looking for at UnbeatableSale. Ordering was easy the shipping wasn't too painful in cost and was very expedient. I will shop there again and refer to my friends.
Unbeatable lived up to their claim: product was very reasonably priced; product delivered on schedule and in appropriate condition.
Price was cheaper than anywhere else, but still overpriced for the quality.
I ordered a table from them, tried to cancel it within 10 minutes. They refused to cancel it sent it anyway and it cost me $50 to return it... and the table was drilled wrong so that it was unusable. Terrible experience. I'll never use them again and if you are smart, you won't either.
So excited to receive this. Beautiful and best price
This business has the worst customer service. I ordered a desk for my son for Christmas, but didn't open the box right away. When we tried to put the desk together, we were missing everything but the top. When I contacted the company, they wanted me to ship it back at my expense. I tried to get a supervisor to call me back, but no, they would only email. I've dealt with a lot of business's in the past, and I have to say, that this was the worst service I have ever experienced.
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This product is the best in the industry and once you install it you just add the refill cartridge and you have 2 months of sweet smelling air. No mess and no spill.
I had never even heard of UnbeatableSale until I searched for a specific item I was looking for. I'm so happy I found them! I placed my order, and my items were here in 1 business day. I will be ordering from them again! Thank you!
Great! I found just what I wanted at a great price! Was exactly what I was expecting it to be when it arrived! Will be shopping here again for sure!
Great! I found just what I wanted at a great price! Just hope it ships in time for Christmas!
The package came a lot sooner than expected. The process was very easy and I got everything I wanted for my rabbits!
I ordered a red hardhat and got a white one instead, and it's to late to reorder it for Christmas so I'm really disappointed with my order.
Shipping was quick, product was exactly as described.
Thank you!
We got our sons matching rings for our late sons ashes, they were more beautiful than I expected. I was blown away! The prices were reasonable as well.
I have to say, I always wanted a pizza oven after enjoying homemade pizza at my brother-in-law's in NY. He actually recommended ooni brand and I shopped for it every where including the direct site.
What I found was back ordered sites for months or price gauging to the max!
Unbeatable Sale site I stumbled on to was a god send at a reasonable price and available through Rakuten no less where I got a Re-bate check To boot back for shopping through them.
Sometimes when it's too good to be true, it actually worked out to be TRUE! Happy Holidays.
Excellent / but wish you had accessories for the pizza oven. Will have to buy that somewhere else I guess, unless I missed something.
Originally ordered product from Walmart. They shipped the wrong item. They did agree to pay return postage, but I had to request it due to it not being my fault they shipped wrong item. In the meantime, I ordered the item again from their site directly as if I had to wait for them to get the wrong item shipped back and then ship correct item, it would have arrived too late. I did receive the correct item, however packing was poor and the sign is bent and damaged. It is metal and there is already rust on it despite being described as suitable for outside. It is unique and I do like it so I will fix it and repaint before gifting.
I am still waiting to be refunded for the original mistake they made, but I expect it will be at least another few days to a week for that to happen.
After 10 days of no change to my order I contacted customer service, I received no response, the following day they canceled my order with no explanation or response to my previous message.
Right before Christmas, fantastic.
Would not recommend!
Answer: Amazon seller. We thought we could trust them. BIG MISTAKE.
Answer: Hello I am sorry to hear there was an issue. Please provide your 8 digit reference number, order number, phone number, full name and address as they appear on the ship to address provided at the time of purchase. This information should enable me to locate your order and attempt to assist you further. Thanks You [email protected] Customer Service - Unbeatablesale.com
Answer: Regarding: ORDER #: 4863504454561-1 REFERENCE #: 10951696 Dear Alberta Yarborough, Thank you for ordering from UnbeatableSale We received your request to cancel your order for the Tin Burner Cover Set 2-8 2-10 Harvest Apple. We have forwarded your request to our cancellation department. You will receive an additional email confirming that the cancellation process has been completed. If this order has already been shipped or is in the process of shipping, we will be unable to cancel the order. If we are unable to cancel your order and the item is eligible for return, please contact us for an RA. PLEASE NOTE: This email is not a confirmation of cancellation. Thank you. Sincerely, Customer Service Department 1-888-657-8436
Answer: Hello I am sorry to hear there was an issue. Please provide your 7 digit reference number, order number, phone number, full name and address as they appear on the ship to address provided at the time of purchase. This information should enable me to locate your order and attempt to assist you further. Thanks You Tracey [email protected] Customer Service - Unbeatablesale.com
Answer: Hello I am sorry to hear there was an issue. Please provide your 7 digit reference number, order number, phone number, full name and address as they appear on the ship to address provided at the time of purchase. This information should enable me to locate your order and attempt to assist you further. Thanks You Tracey [email protected] Customer Service - Unbeatablesale.com
Answer: Mr. Mike Martin
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