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The company has garnered a mixed reputation among customers, with some praising its competitive pricing and prompt shipping for certain products. However, significant concerns overshadow these strengths, particularly regarding customer service and order fulfillment. Many customers report issues with receiving damaged or incorrect items, delays in processing returns, and a lack of responsive support. Complaints frequently highlight difficulties in obtaining refunds and inadequate communication, leading to frustration and dissatisfaction. Overall, while there are positive experiences, the prevailing sentiment indicates a need for substantial improvements in customer service and accountability.
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After ordering the same item on another site and receiving no response, I started over. Unbeatable Sale had the item, communicated well, and delivered it to me quickly. I'm very satisfied!
I didn't get the expected delivery date - really wanted it but was very happy with the speed of delivery
I couldn't get the expected delivery date - really wanted it
I have always had excellent service with UnbeatableSale. I am happy with my purchase because it is a product that I have purchased before, and used and like very much.
The items was a good price (Cheaper than Amazon) and was still shipped pretty fast and I received the item in good condition. I give this company an A+
The Kenneth Cole Black was the correct item I intended to order. But I also ordered a large bottle of Versace cologne. Unfortunately, I saw the photo and believed it to be the item I was ordering -- but when it arrived it was the Eau Fraiche (light blue bottle) which I don't like as much as the purple bottle... but the description was what I received, so it's my fault. So, I'll just make sure I order from the site that I usually order my cologne from now on. I gave this one a shot, and I learned my lesson.
I purchased a 36" mirror and received it within a week. The mirror was packaged incredibly well and it arrived not only promptly but safely.
Ordering was easy. Delivery was fairly quick and no broken bottles!
Average service for an item that isn't available too many places online, in stores, etc.
Extremely poor customer service and I highly advise you to get it from a different vendor or just find it on amazon for a more efficient way to get a small replacement part. I recently ordered this item and received two boxes, one with motor and the other with the awning assembly parts; but someone somehow forgot to include the awaning Fabric and the Fabric accessories. I have all the parts fully assembled here and now I'm just waiting for the fabric parts which I attempted to get a replacement for through Walmart chat services which redirected me to this third party seller (UnbeatableSale.com) who are now asking for pictures of the boxes that Fedex delivered (which is my recycling bin) and also mentioned it would take up to 10 days to submit the claim and may require Fedex to do further investigations for a small part. The moral of the story is not order big items for unknown sellers like this unbeatable dot com one. Just another reason why people chose Amazon because of no hassle/bs/convinient quick and easy refunds/replacements/exchanges. I have gone ahead and ordered a replacement fabric myself and had to pay extra out of pocket expenses because someone lost my fabric parts. As a customer I am very unsatisifed that I have to sit here and wait for one missing piece before I can finish this assembly and install we were all so looking forward to having up and ready for use.
I ordered 10 different items on a Sunday night. The company called AM on Monday to verify the order I placed. The items were delivered on Friday afternoon. Opened the box they were excellently packed, better than big box retail stores did with the same items. They also enclosed a PRINTED catalog & price list of items. I will definitely buy from them again.
I received the wrong color I ordered. I wasn't too upset until I tried calling customer service and got hung up on, I then emailed and never heard back until I received this one.
Overall it was a quick and painless experience but the level of communication and site policies and honestly your reputation scared me
It worked out though
The sink is exactly as described. It was packaged well and arrived in perfect condition. The only issue we had was that there was never any tracking information provided so we had no idea when to expect it. We had to log back in the site to try and find the details but no information on the site. It was only when it appeared on the Fed Ex app that we knew it had been shipped.
Wonderful experience. I was able to find what I needed.
Wonderful experience. I was able to find what I needed.
First time ordering from went well got my external hard
First time ordering from went well got my external hard
Was a wonderful shopping experience. The goods were delivered much earlier than expected. Perfectly and carefully packed. Order filled to perfection and you offered THE BEST price for the items I was searching for. Thank you so much
Overall the item is exactly what is pictured. But with only one picture it is hard to tell that the Swiss balls sit forward towards the medicine balls making access interesting if not turn just the right way. Also directions for setup are very limited so it's more of just fit and pieces together until it's together.
I had a great experience. Would definitely shop on this site again. A1 Service and fast shipping
Answer: Amazon seller. We thought we could trust them. BIG MISTAKE.
Answer: Hello I am sorry to hear there was an issue. Please provide your 8 digit reference number, order number, phone number, full name and address as they appear on the ship to address provided at the time of purchase. This information should enable me to locate your order and attempt to assist you further. Thanks You [email protected] Customer Service - Unbeatablesale.com
Answer: Regarding: ORDER #: 4863504454561-1 REFERENCE #: 10951696 Dear Alberta Yarborough, Thank you for ordering from UnbeatableSale We received your request to cancel your order for the Tin Burner Cover Set 2-8 2-10 Harvest Apple. We have forwarded your request to our cancellation department. You will receive an additional email confirming that the cancellation process has been completed. If this order has already been shipped or is in the process of shipping, we will be unable to cancel the order. If we are unable to cancel your order and the item is eligible for return, please contact us for an RA. PLEASE NOTE: This email is not a confirmation of cancellation. Thank you. Sincerely, Customer Service Department 1-888-657-8436
Answer: Hello I am sorry to hear there was an issue. Please provide your 7 digit reference number, order number, phone number, full name and address as they appear on the ship to address provided at the time of purchase. This information should enable me to locate your order and attempt to assist you further. Thanks You Tracey [email protected] Customer Service - Unbeatablesale.com
Answer: Hello I am sorry to hear there was an issue. Please provide your 7 digit reference number, order number, phone number, full name and address as they appear on the ship to address provided at the time of purchase. This information should enable me to locate your order and attempt to assist you further. Thanks You Tracey [email protected] Customer Service - Unbeatablesale.com
Answer: Mr. Mike Martin
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