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Ultra Sabers has a rating of 4.6 stars from 19,656 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Great service and absolutely amazing! Everyone could not be nicer and more amazing 1000/10 will recommend!
Informative staff and great mystery box selection. Really glad I put my faith in the force instead of making it
Service was swift and simple. Staff was kind and understanding. Satisfied with my purchase and happy.
The line was kinda long but the saber is worth it. I paid for a saber online once before but as always customer service was amazing and the quality never seems to disappoint
Such a great saber. Good quality and perfect for any Star Wars fanatic! The metal is a good weight, just let the saber guide you
Product was damaged and poor quality. Company would not respond to any email or phone calls to correct issues. Several attempts were made to contact Ultrasabers. Product quality was much worse than other sabers I've had for the same price. Oversized hilts and left roughly machined. Electronics rattle loosely in saber. Won't be purchasing from them again.
Great experience. I had one with basic sound so I guess I'm pretty lucky! Also had a cookie change and it is also super quick
Got a premium saber lucky it's pretty sweet I can't wait to duel with it hope it last long and hope it takes a beating
I bought my daughter my newest lightsaber because she kept stealing my 3 others she loves the newest one and hasn't gone after mine which makes some wonderful duels
Absolutely unhelpful bunch that sends urgent emails but never responds to the reply requesting assistance. I will never purchase from this company again.
She loved her pink princess saber and beats me with it. Very nice hurts alot. Everything is a dil... if exploring
Ordering was easy to understand and simple menus it easy to know I was getting the right items. Shipping was quick and my order was packed well and arrived intact on time. Always a pleasure to do business with the best saber manufacturer in the galaxy!
Amazing as always. And staff members were incredibly helpful when I decided to make changes to the length of my brothers blade, recommending options to balance the hilt with the change, etc.
He's a happy camper and the blade was the perfect length for his tall self, thanks guys!
Awesome options to customize your own Saber. I took the mystery box option and got a really nice, fun piece!
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at [email protected] or [email protected] and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.

