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Ultra Sabers has a rating of 4.6 stars from 19,656 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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The first order attempt had issues with the address, then the credit card company didn't change all info from a recent move... drama?
But once all those things were cleared up, I had to enter all danger data back in... and it worked. Processing was minimal time considering their popularity, and delivery was fine.
I can't wait to see what promos await... I'll start saving my money now!
The package was delivered on time. Ordering online was straightforward and easy. Would order again.
The Grandmaster Saber I ordered looks even better in person, a little heavier than i expected but it's durable and a real eye-catcher
I got 2 mystery sabers for my boys and the ones they got came in there favorite colors.
Bought my first saber from
Them about a decade ago, and can't believe how advanced they have come!
They helped me out with picking all the details on what I wanted and had it built wi the in a few hours.
Thanks!
I get a mystery box at ECCC every year and always get a great saber and the staff are always friendly and helpful.
I have wanted a replica lightsaber like this since 1978, when I first saw Star Wars during its cinematic rerelease. The saber is Anakin Skywalker's, as given to Luke by Obi-Wan. It's beautiful and works like a charm. I selected the Neopixel blade and Ultraproffie Lite soundboard. They are amazing. The only things I would like to have see improved are the instructions, as I initially thought my saber was defective. It would only operate while plugged in to the battery charger. I discovered on my own that the battery had a plastic iterrupter installed that first had to be removed in order for it to work. There was nothing about that mentioned in the sparse documentation included. Otherwise, I would highly recommend UltraSabers.
Shipping time wasn't too bad. Packaging was great. The light saber look epic and functional properly.
I bought a blade and it arrived intact and quickly
Had some issues with a saber I bought 5 years ago, customer service was absolutely fantastic.
Got the delivery without any problem and was in great condition. The mystery boxes are always a fun thing to try out if you can't think of a custom saber you want.
Grab bag saber for my daughter was amazing. Always love the quality of the sabers. You never disappoint
I bought a mystery box and got just a basic lightsaber. The package arrived damaged but luckily the saber was unaffected.
Ultrasabers team reached out to me when I ordered a blade from them because they realized I likely made an error about blade type in my order. They were right! Not only did they reach out and correct my mistake, they further held my hand when I once again bungled the order change process. 10/10 product 11/10 customer service
Cheap, durable, and lots of fun. They came out better than I anticipated but of course they have their small weak spots such as flimsy plastic and easily bendable. But very much worth it for a cheap price!
Excellent! Everything I ordered. Everything operable.
My order didn't seem very complex but none the less, the turn around was impressive! My daughter loves her purple Initiate V2.
I worked there as a fabricator, they were good with the diamond and emerald boards, even the basic lightsound was good, then they went to the newest "plug and play" assembly and they ruined it, now it would be better to buy cheap sabers from amazon, they treat employees like crap, supervisors are children, the owner is a narcissistic megalomaniac who could care less about quality or people. The whole comany is a failure at this point. Shop elsewhere.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at [email protected] or [email protected] and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.

