Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Ultra Sabers has a rating of 4.6 stars from 19,656 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
We monitor reviews for authenticity
They had great service! Great collections! The mystery box's are pretty cool. Would come back next time.
These guys have some amazing sabers and are in great prices. If you're a fan of star wars and would love get one at a decent price with sound and lights. Go here.
Very nice and helpful crew and did their best to help and make our experience a good one while constantly being helpful.
Very helpful explaining what the different options meant. We got a mystery box and the guy checking it for us did it secretly since it was a present for someone who was here.
Totally awesome! Definitely get yourself one! You'll super love it! DO IT!
Everyone is amazing. When you have questions they are more than happy to help. When you order it they are really nice.
Quick service and friendly staff. Overall quick line too. Would recommend. Got a mystery box and definitely am excited to see it in action.
Greatest sabers in the galaxy and a galaxy far far away; prices, durability, blade brightness and customer service all unmatched. No cap.
I bought a mystery box for $75 and was quite pleased when I got a $478 saber with premium colour and sounds
This by far the most superior light Saber we've ever seen. The upgrade fighting style is heavy duty and the company really takes care of their customers. Highly recommend!
Very nice people. Very helpful Thanks good service for technical things too in case you run into a problem.
I loved my mystery box I got at ECCC 22! Such a good deal for $75. Very nice quality hilt and blade. The led lights are also amazing
Fun, well made product. Terrific customer service. Quick order process, and really fast delivery!
Brilliant customer service excellent lightsaber very well made brilliant craftsmanship very well priced
My first lightsaber and I love it! Super high quality construction. It looks great, sounds great, and it's durable. The hilt is heavier than I expected (in a good way). I've built an entire new cosplay around it! Highly recommend Ultra Sabers - will buy more in the future from them!
I bought a Dominix V4 with the ultra pixel string blade and after 10 days of having the blade now only lights up so far and I email them about this and they want me to pay to send it back to them (not even 2 weeks old). I have contacted the following agencies: The FTC, The Better Business Bureau and the State of Florida Consumer Rights Agency. So unless you want the headache of having something that will break down on you and then when you try to deal with the warranty and this company, the best thing to do is to avoid them like the plague.
Love the vibrancy and color! Fantastic quality and excellent customer service. Will definitely buy from them again.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at [email protected] or [email protected] and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.

