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Ultra Sabers Reviews Summary
Ultra Sabers has a rating of 4.6 stars from 19,656 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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The product arrived a week late since there was a delay in stock checking. It happened that they ran out of the model we ordered, which they eventually contact us to give us option of choosing other model or wait for stock to come in. All is fine, except it took longer than expected for the team to contact us.
Additionally, the color disc doesnot work on our blue and red saber.
I bought my fiance a saber for christmas. He loves it.
The site is VERY easy to go through, it's pretty hard to get lost. The only con I have is that it takes a bit of time to ship and what not, but once what you bought gets to your place, you loose track of time because your more focused on what you got instead of what your supposed to be doing.
All was easy and very well explained
Got a pair of the deluxe blade plugs and I am very pleased with the product. Not only do they look amazing when placed in the hilt, they make a mesmerizing pattern with the light when turned on. Will definitely be back for more purchases.
You website is very easy to use, especially given how many options there are for creating sabers. We've ordered a saber for a friend before, so hopefully this one is just as great ;)
Excellent products.
Extremely happy with this product. Purchased this for our son and he loves it. The craftsmanship is excellent, the colour is very vibrant. Our son is already talking about getting another one. We went with a lower end model for our purchase, now seeing the quality product we get for the money, can't wait to see a higher end model.
I am happy with the $200 mystery box blade that I received, however the $75 mystery box saber I received was somewhat disappointing as the value appears to be less than the price which was paid for it. I may be interested in purchasing additional mystery box sabers from your business in the future, but not if the product saber is not guaranteed to be of equal or greater value as the promotion stated it would be.
Warm regards,
Ben
We ordered a mystery box and received a good quality product. If you like a specific color however it is better to order a specific one in your price range as the likelihood of getting a higher price saber is low. You will not be disappointed.
Saber arrived quickly (in time for Christmas!) and was in perfect condition. Absolutely beautiful sabers.
Great service received within 2 days and in time for Christmas
Was a quick delivery considering it was placed just before Christmas. I received the package with no issues and everything worked flawlessly.
Overall a good experience buying from Ultrasabers.
I would purchase from ultrasabers again
Great quality
It's a excellent saber 5 out of 5.
I ordered it 3 weeks before Xmas. They stated a 3-7 working day turnaround. I contacted them 14 days later having not had a shipping notification. I was told that due to the release of episode 8 they were very busy. They told me to pay an extra $20 on top of the $50 that I had already paid for a express delivery service to the UK. It didn't arrive in time for Xmas having paid the extra amount. What annoyed me was the fact that a week before Xmas they still advertised a guaranteed Xmas delivery, and that I had to pay a premium because they are so busy. If you advertise a service, you stand by it, and don't charge the customer more just because you are busy. I run a business. If I couldn't provide a service that I was advertising, I certainly wouldn't dare ask my client for more, and still not provide the service.
Fine craftsman's ship. Awful delivery times, terrible reply to emails. You guys shouldn't just put the information on forums that run deep and hide much information. Instead you should make proper intructions or videos. Everything comes with instructions, why don't your lightsabers? Saying it is all online through forums is lazy. I worked hard to buy this lightsaber i shouldn't have to work harder and go online to know how it works so that my son knows how to use it.
Very helpful customer service. Always a pleasure.
Great website easy to use. It would be nice to have a search bar somewhere. But great other than that
While the website could be a bit cumbersome, the product, the delivery time, and the customer service was top tier.
From the business
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members