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Ultra Sabers has a rating of 4.6 stars from 19,656 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Really pleased with shipment and quality of the product
It took about 4 weeks to be delivered and for me it was money well spent
The saber is great. He was super excited. He said I need to get one now so we dual. I'll need a the white and gold handle with a red blade. #TeamSith
The folks at Ultrasabers were very helpful locating the replacement part I was looking for even though the part was not listed on the site. All I had to do is take a picture of where the part was on the saber and they took it from there. I would recommend Ultrasabers to anyone looking for a quality saber.
Everything came and love the saber but two weeks just to get my order ready seem kind of ridiculous. Bottom line you are looking close to a month from purchase time till delivery and thats just absurd in 2018
My son loved it but was sad that there was no sound. A light saber needs sound. Not bad for the price that I paid.
At the time of writing I received my Ultrasaber about an hour ago and I haven't put it down once. I chose grab bag and was not dissapointed. I received a dark apprentice LE v4 with a guardian blue blade and it is truly a beautiful piece of hardware. Even with the heave grade blade it is one of the lightest props I've ever owned. The hilt and the blade are elegant and I can move the blade around with fluid motion and complete ease. The blue glow of the saber and the craftsmanship of the blade have left me speechless. Though it took a while longer than expected to get here (due to high demand) it was well worth the wait. If I ever need another lightsaber, I know who ill be buying from for sure!
It took me a solid month to receive my saber. This is the third one ordered and I've never had to wait so long to receive it, or even for it to ship. After it shipped, I received it in 4 days.
I love it. It holds up well and has an amazing look. It holds up well in use and even been dropped and holds up. Couldn't find better for the price.
No comment
I'm really satisfied of the product that I've received. It will be perfect to complete my costume for the next comicon.
I will be buying more products from ultrasabers. Very good shipping speed, manufacturing time of 2 to 3 weeks. I'm quite satisfied
Not too expensive and great sabers.
Everything was great. It just took a little long to arrive.
I own total of 10 sabers. They are all extremely bright, very durable and the attention to detail is amazing. Every purchase I've made has always been delivered to my doorstep in 5 business days, no exceptions. My last and largest purchase however was wrong and the communication wasn't what i was expecting from Ultrasabers. Good job on the product, but customer servise should be addressed.
It has been fine.
Everythig was great except a minor thing was wrong about my order. I ordered the flash on clash to be green but it was white. Not worth sending back in my opinion. Overall the saber was really nice
Ultrasabers.com make a quality product that feels like the real deal should when in your hands. The hilt is so well-crafted and has such a realistic feel and weight! And the blade is heavy-duty and very sturdy, and diffuses the LED light very well. It is the coolest "toy" I own, and is an amazing and usable piece of memorabilia. Can't wait to get a second one!
Great product, awesome appeal. Love my saber, very sturdy and I can use it without fear of it breaking.
Website is very easy to navigate and everything is easily understandable. 10/10 based solely on the site alone. Also, the saber I received in the mystery box was amazing.
The website needs a major update. Many product descriptions are incomplete and outdated, and there is no consistency in the product details.
Order Status is nearly non-existant. It's either "Processing" or "Shipped", with nothing in-between. That leaves many buyers with questions about their orders - questions that could be answered with better Order Status details.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at [email protected] or [email protected] and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.

