Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Ultra Sabers

Ultra Sabers

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Ultra Sabers?
grey stargrey stargrey stargrey stargrey star

Ultra Sabers Reviews Summary

Ultra Sabers has a rating of 4.6 stars from 19,656 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.

service
430
value
431
shipping
401
returns
207
quality
422

Instant Feedback

44,070 reviews

We monitor reviews for authenticity

Nate S.
1 review
0 helpful votes
Follow Nate S.
Unfollow Nate S.
Share Review
Report Review

I love the ultra saber website it's awesome easy to use lots of sabers to choose from only thing is the wait time on boxes but other than that this is the only place I will buy my sabers, also I got two duplicates of sabers which I'm not pleased with at all

Date of experience: August 25, 2020
Jacob F.
1 review
0 helpful votes
Follow Jacob F.
Unfollow Jacob F.
Share Review
Report Review

Best combat sabers in my opinion
August 25, 2020

Best combat sabers in my opinion. Will continue to buy them for myself and my friends.

Date of experience: August 25, 2020
LOBIWAN K.
1 review
0 helpful votes
Follow LOBIWAN K.
Unfollow LOBIWAN K.
Share Review
Report Review

Laura and Jake took amazing care of me and all my needs! Inspired to stick with this company for my saber needs! Thanks to both of them!

Date of experience: August 25, 2020
Rockinzman L.
1 review
0 helpful votes
Follow Rockinzman L.
Unfollow Rockinzman L.
Share Review
Report Review

So glad mine only took a little over a month
August 25, 2020

So glad mine only took a little over a month. My friends took 5 so I am very happy mine did not

Date of experience: August 25, 2020
Eddie I.
1 review
0 helpful votes
Follow Eddie I.
Unfollow Eddie I.
Share Review
Report Review

Smooth sailing nothing wrong and found a coupon last minute.
Thx for that :)

Date of experience: August 25, 2020
Virginia
1 review
0 helpful votes
Follow Al C.
Unfollow Al C.
Share Review
Report Review

Good sabers
August 25, 2020

I reccomend ultrasabers over any other saber company, high quality and good service, if you are struggling to find a good saber company then stop there

Date of experience: August 25, 2020
Kaila M.
1 review
0 helpful votes
Follow Kaila M.
Unfollow Kaila M.
Share Review
Report Review

I was very pleased with my order, I had read other reviews saying there's was ordered months ago and still haven't arrived which made me worried at first, but it was a reasonable delivery date and I'm happy with how it came out! Definitely would order another when I have the chance.

Date of experience: August 25, 2020
Canada
1 review
0 helpful votes
Follow Amjad M.
Unfollow Amjad M.
Share Review
Report Review

Won't respond or actually ship products. But happy to take your money. Please read all the reviews on the internet if you're still thinking about buying from these scammers

Date of experience: August 25, 2020
Florida
1 review
0 helpful votes
Follow Farooq S.
Unfollow Farooq S.
Share Review
Report Review

Very par
August 25, 2020

The customer service is rough, they don't email you uuntil way after 2 months and dont respond to your calls or emails. They should take off the lightsabers that they dont have material access to because of covid so people arent waiting two months for their saber in the dark

Date of experience: August 25, 2020
Noah F.
1 review
0 helpful votes
Follow Noah F.
Unfollow Noah F.
Share Review
Report Review

First ever purchase with you guys and i love it
August 25, 2020

First ever purchase with you guys and i love it. I practice with it everyday and night. Still waiting on my mystery box, though i know it will be even more amazing. Honesty, amazing work beautifully done. Even if it is a simple stunt saber.

Date of experience: August 25, 2020
Mars J.
1 review
0 helpful votes
Follow Mars J.
Unfollow Mars J.
Share Review
Report Review

The Dark Empress hilt is gorgeous, and it looks great with the red blade.

Date of experience: August 24, 2020
S A.
2 reviews
0 helpful votes
Follow S A.
Unfollow S A.
Share Review
Report Review

Customer service was shocking however the product was very well made.

Date of experience: August 24, 2020
Sarah C.
1 review
0 helpful votes
Follow Sarah C.
Unfollow Sarah C.
Share Review
Report Review

Some assembly is unclear, ei.) Pommels/sound however most had instructions. Pictures could be a bit more mobile friendly but everything else was fairly straightforward

Date of experience: August 24, 2020
Maddox P.
1 review
0 helpful votes
Follow Maddox P.
Unfollow Maddox P.
Share Review
Report Review

While I know the product will take a while to arrive, I know overall it will be worth it

Date of experience: August 24, 2020
Chris f.
1 review
0 helpful votes
Follow Chris f.
Unfollow Chris f.
Share Review
Report Review

Very fast delivery-product is top notch
August 25, 2020

Very fast delivery-product is top notch

Date of experience: August 24, 2020
Ethan H.
1 review
0 helpful votes
Follow Ethan H.
Unfollow Ethan H.
Share Review
Report Review

Amazing quality for the price
August 25, 2020

Amazing quality for the price. The time between ordering and the product shipping was pretty long but we'll worth the wait. Will probably order again.

Date of experience: August 24, 2020
Sean P.
1 review
0 helpful votes
Follow Sean P.
Unfollow Sean P.
Share Review
Report Review

Overall pretty happy
August 25, 2020

Overall pretty happy,

Although i will say, the second lightsaber i recieved feels a little looser than the first. It was slighly longer than the first (i think its the first upgraded size), and i tried tightening the screws on the handle holding in the blade. Doesn't feel much different.

Thanks
Sean Prater

Date of experience: August 24, 2020
Heather K.
10 reviews
0 helpful votes
Follow Heather K.
Unfollow Heather K.
Share Review
Report Review

Happy with the sabers but unhappy with the lack of response

Date of experience: August 24, 2020
rogue S.
1 review
0 helpful votes
Follow rogue S.
Unfollow rogue S.
Share Review
Report Review

I spent $200 on a soundboard, flash-on-clash LED, and other things.They sent the the wrong LED Module. When I contacted them with pictures of the order and the item they sent and asked about them sending the right one there was no response. Ever. I had to unscrew the flash-on-clash LED out of the new module and place it inside the old module so that it would fit inside my saber. I'm lucky I still had the old module otherwise I would have been out a bunch of money for a flash-on-clash LED that wouldn't fit my saber. The customer service experience is upsetting because I once placed a $600 order and they left out the quick disconnect. That time the customer support was immediate to respond and got me my part. It seems like the more money you spend the better they are about helping you.

Date of experience: August 24, 2020
Etp L.
1 review
0 helpful votes
Follow Etp L.
Unfollow Etp L.
Share Review
Report Review

Wish delivery was shorter
August 24, 2020

Wish delivery was shorter

Date of experience: August 24, 2020

From the business

Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.


ultrasabers.com
Founded in 2005
Friendswood, TX, United States
+748
See all photos