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Ultra Sabers has a rating of 4.6 stars from 19,656 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Backorder on shipping was a ways out... So that took a while. Then in addition to that, USPS had a delay in delivery. Besides how long it took the product to get here, I am pleased with the actual product itself.
Fantastic quality cant use any other word but fantastic, really good quality but I think the battery pack could be improved by springs on both sides of the batteries so the hilt doesn't reset after the blade is hit to hard, but fantastic.
Great! Everything went smoothly!
If you are reading this, you are probably on the fence about ordering; let me alleviate any stress-- pick Ultrasabers. They have a quick turnaround time, fast shipping, great customization options for a saber, and the SaberForum is a great resource in picking a saber.
I love my new saber so much That I ordered a Mystery Box and one other custom Saber... Kudos to Ultrasabers... And yes it took awhile to ship, but well worth the wait. I know their trying to catch up from all the orders they have received sense the movie came out and Christmas orders.
Like I said, the quality is amazing, it's just it took about almost a month to ship. Other than that the saber is a okay
Everything easy and works how expected
Product was fine, shipping and response slow.
I LOVE my Ultrasabers! Fantastic quality, very sturdy and very bright. I'm new to the Lightsaber world so I don't have much to compare them too but they are fantastic. I am already planning my next purchase!
It was fun to configure the saber. Great shop and choices!
A little remark though (editing a saber already put in cart to change an option required to setup all options again?).
Also saved saber in whislist are not keeping customisation choices (lost of time, and sometimes you can't remember the choices you did when loooking at it a few days or more later)
I like the Amazon pay feature! Customer service and ship time was top notch, even with holidays and the new movie buzz :)
The service from Ultrasabers was excellent, both the product and customer service were exceptional.
Highly recommended.
My unhappiness is more related to the mystery box system itself. I bought a mystery saber with guaranteed sound. I recieved a Sentinel LE v4 with Obsidian Lite Sound, red color, with the options of a heavy grade blade, and a silver flash. A price of 219 dollars which is more than enough value for something from a grab bag. The bottom line with me is that I gambled, and I lost. The saber hilt itself will require a little bit of work as it had a few surface scatches visible in the light. Second the style of saber itself and the color selected was very undesired. The combination of Silver and Gold does not fit well in my eyes. With the options I was dealt, this saber is really going to be limited purely as a display saber till I decide (If I decide) to upgrade the internals.
This all being said... My rating for this particular buy is 2/5. Which to me feels like a shame. This is actually my second saber purchase. I bought one before during dragoncon 2016, Something I spent plenty of money on to get the upgraded sound and emerald driver. To those interested in buying a saber, unless you really like the notion of gambling, or love to be surprised, do NOT get a mystery saber. Option your saber out, get something that you know you're going to enjoy.
The Problem was that when I ordered the lead time was 2-3 days. In the end it took 12 days to fabricate and 4 to ship.
The extremely fast shipping from the USA to Germany surprised me however
The shipping was very quick after the order was dispatched, the quality of the lightsabers is excellent, I'm very happy with my purchase.
The quality and the product itself is great! The only problem I had was the response time to emails sent, taking several days for a reply.
Got it for my husband birthday. He has always wanted one. Excellent sound effect. Was shipped very fast. He loves it. Great buy.
While it did take a long time to arrive I am very proud of my purchase. I can't wait duel with it and take it to different conventions.
This is my 2nd order and although shipping took some time, delivery was fast.
The saber is just perfect.
Just received it about an hour ago, im pleased with it, although it took 3 weeks longer to get to me than i anticipated based on estimates from the website, and i had to email twice to get a response. However, that dies not change the quality of the saber itself. My next test is to duel with it.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at [email protected] or [email protected] and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.

