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Ultra Sabers

4.6

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Ultra Sabers Reviews Summary

Ultra Sabers has a rating of 4.6 stars from 19,656 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.

service
430
value
431
shipping
401
returns
207
quality
422

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44,070 reviews

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California
1 review
0 helpful votes
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Legit
January 27, 2018

I bought it for my uncle, and he totally loves it. Shipping and delivery were good given the holiday rush circumstances.

Date of experience: January 26, 2018
New Jersey
1 review
1 helpful vote
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Amazing Saber
January 27, 2018

The Graflex I got with obsidian V4 sound is absolutely amazing! Very great quality and durability! Will definitely purchase again from Ultrasabers

Date of experience: January 26, 2018
Texas
1 review
0 helpful votes
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Grate fist buy
January 27, 2018

The mystery box was the perfect thing to get for a fist time buy and after getting the Saber I wanted to buy another one.

Date of experience: January 26, 2018
Virginia
1 review
0 helpful votes
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They make it fun.
January 27, 2018

Easy site to chooses what you want. I went for mystery box and got a cool saber, wasn't sound in it but I hope next one will.
Worth your time amd money.
Thanks Ultra sabers.

Date of experience: January 26, 2018
Savannah W.
2 reviews
0 helpful votes
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After waiting 1 month after I placed the order, I was greeted with the wrong coupler for my Phantom v2. But, the online configurator only had an option for the "standard coupler" which only works for MHS compatible hilts! I really hope Ultrasabers fixes this issue, because right now I can't even couple my sabers...

Date of experience: January 26, 2018
Ethan X.
2 reviews
0 helpful votes
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High quality sabers as promised
January 26, 2018

High quality sabers as promised. Although after a week of using my ultrasaber, one of the speaker wires popped off and the speaker no longer makes sound. I have sent an email and called multiple times to see if I can discover how to fix it, but your customer service is terrible.

Date of experience: January 26, 2018
Illinois
1 review
0 helpful votes
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Was expecting a great product but turned out even better then I could have imagined! Love it and will be purchasing more in the future!

Date of experience: January 26, 2018
California
1 review
0 helpful votes
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The saber was nice and I got my money's worth, but the processing and shipping took FOREVER. I understand it was a busy time due to the movie just coming out, but I think unless I have emailed and asked them what was the issue I may not have known when I was to receive my saber. The customer service was good, but difficult to reach. I called at least 6 times at different times, and I could not reach them.

Date of experience: January 26, 2018
DWSabers J.
1 review
0 helpful votes
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Looks like excellent quality light sabers
January 26, 2018

Looks like excellent quality light sabers. Looking forward to receiving this order, my first one.

Date of experience: January 26, 2018
Washington
1 review
0 helpful votes
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Helpful and polite
January 26, 2018

Good customer service arrived a little late but was informed of this, being due to Christmas orders fair delivery cost for international shipping, and didn't take very long considering usa to England

Date of experience: January 26, 2018
Kansas
1 review
0 helpful votes
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Very impressive quality with an extremely fast delivery time. This was my second purchase from Ultrasabers and I intend to make more!

Date of experience: January 25, 2018
Nevada
1 review
0 helpful votes
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PERFECT
January 26, 2018

Customer service is A+. They answer all of your questions and are super timely about getting back to you and trying to assist all your needs.

The quality of the work for the lightsabers themselves are also perfect! Sturdy, well built, clean work. Definitely will buy again!

Date of experience: January 25, 2018
Argel M.
1 review
0 helpful votes
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Very easy to work with
January 26, 2018

Very easy to work with. I love the explanations and info at every step.

Date of experience: January 25, 2018
JR C.
1 review
0 helpful votes
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Very good quality
January 26, 2018

Very good quality. I was able to duel with it no problems whatsoever.

Date of experience: January 25, 2018
Atraills T.
1 review
0 helpful votes
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I ordered on December 26th and my order shipped on the 12th, so great ship time. Also the saber itself exceeds my expectations. Incredible quality and feel.

Date of experience: January 25, 2018
Ohio
1 review
0 helpful votes
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Good but slow
January 26, 2018

Slow getting it to me, didn't expect it to take so long. But I did order right before Christmas so it was understandable. Customer service was great and kept me posted when I asked when they expected my order to ship, would have been nice to have those updates without having to ask for them though.

Date of experience: January 25, 2018
Greg Z.
3 reviews
0 helpful votes
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Very User Friendly with lots of explanation and videos to explain each part of the ordering process!

Date of experience: January 25, 2018
Boostd D.
1 review
0 helpful votes
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It took a little longer than I thought to get my lightsaber but that was mostly because they were backed up with some many orders because of the holidays. When I did receive my lightsaber, it looks and feels great. Excellent quality especially for a $75 mystery box!

Date of experience: January 25, 2018
Canada
1 review
0 helpful votes
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It's great! And I understand it takes time to make, just wish that when duelling it would be a little more durable screws.

Date of experience: January 25, 2018
CG W.
1 review
0 helpful votes
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Love the lightsaber
January 26, 2018

Love the lightsaber.
But it did take quite a bit to arrive.
Way more than 7 business days that were listed on the order. More like twice that.
But the product was good.
And email questions were promptly answered.
Overall - happy customer.

Date of experience: January 25, 2018

From the business

Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.


ultrasabers.com
Founded in 2005
Friendswood, TX, United States
+748
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