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Ultra Sabers has a rating of 4.6 stars from 19,656 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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The Graflex I got with obsidian V4 sound is absolutely amazing! Very great quality and durability! Will definitely purchase again from Ultrasabers
The mystery box was the perfect thing to get for a fist time buy and after getting the Saber I wanted to buy another one.
Easy site to chooses what you want. I went for mystery box and got a cool saber, wasn't sound in it but I hope next one will.
Worth your time amd money.
Thanks Ultra sabers.
After waiting 1 month after I placed the order, I was greeted with the wrong coupler for my Phantom v2. But, the online configurator only had an option for the "standard coupler" which only works for MHS compatible hilts! I really hope Ultrasabers fixes this issue, because right now I can't even couple my sabers...
High quality sabers as promised. Although after a week of using my ultrasaber, one of the speaker wires popped off and the speaker no longer makes sound. I have sent an email and called multiple times to see if I can discover how to fix it, but your customer service is terrible.
Was expecting a great product but turned out even better then I could have imagined! Love it and will be purchasing more in the future!
The saber was nice and I got my money's worth, but the processing and shipping took FOREVER. I understand it was a busy time due to the movie just coming out, but I think unless I have emailed and asked them what was the issue I may not have known when I was to receive my saber. The customer service was good, but difficult to reach. I called at least 6 times at different times, and I could not reach them.
Looks like excellent quality light sabers. Looking forward to receiving this order, my first one.
Good customer service arrived a little late but was informed of this, being due to Christmas orders fair delivery cost for international shipping, and didn't take very long considering usa to England
Very impressive quality with an extremely fast delivery time. This was my second purchase from Ultrasabers and I intend to make more!
Customer service is A+. They answer all of your questions and are super timely about getting back to you and trying to assist all your needs.
The quality of the work for the lightsabers themselves are also perfect! Sturdy, well built, clean work. Definitely will buy again!
Very easy to work with. I love the explanations and info at every step.
Very good quality. I was able to duel with it no problems whatsoever.
I ordered on December 26th and my order shipped on the 12th, so great ship time. Also the saber itself exceeds my expectations. Incredible quality and feel.
Slow getting it to me, didn't expect it to take so long. But I did order right before Christmas so it was understandable. Customer service was great and kept me posted when I asked when they expected my order to ship, would have been nice to have those updates without having to ask for them though.
Very User Friendly with lots of explanation and videos to explain each part of the ordering process!
It took a little longer than I thought to get my lightsaber but that was mostly because they were backed up with some many orders because of the holidays. When I did receive my lightsaber, it looks and feels great. Excellent quality especially for a $75 mystery box!
It's great! And I understand it takes time to make, just wish that when duelling it would be a little more durable screws.
Love the lightsaber.
But it did take quite a bit to arrive.
Way more than 7 business days that were listed on the order. More like twice that.
But the product was good.
And email questions were promptly answered.
Overall - happy customer.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at [email protected] or [email protected] and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.

